Demo

Food Service Associate

99 Restaurants
Fitchburg, MA Full Time
POSTED ON 10/27/2026
AVAILABLE BEFORE 2/24/2027

Job Description

99 Restaurants is seeking a friendly, dependable, and team-oriented Food Service Associate to support daily restaurant operations and provide a positive dining experience for guests. This role involves assisting with food and beverage service, supporting front-of-house activities, maintaining clean and organized work areas, and coordinating with kitchen and service team members. The ideal candidate is reliable, attentive, and comfortable working in a fast-paced restaurant environment.

Key Responsibilities

  • Welcome guests and provide friendly, professional service.
  • Assist with food and beverage service according to restaurant procedures.
  • Help prepare, organize, and deliver customer orders as assigned.
  • Confirm order details and communicate customer requests to the appropriate team members.
  • Answer basic questions about menu items and restaurant offerings.
  • Support servers and kitchen staff during busy service periods.
  • Maintain clean, organized, and properly stocked dining and service areas.
  • Clear and reset tables and replenish napkins, utensils, and other supplies as needed.
  • Assist with takeout and pickup orders when required.
  • Follow food-handling, sanitation, cleanliness, and workplace safety procedures.
  • Help maintain efficient customer and order flow throughout each shift.
  • Support opening, closing, and routine restaurant duties as assigned.
  • Communicate customer concerns or operational issues to supervisors.
  • Work cooperatively with restaurant team members to maintain service standards.

Qualifications

  • Previous restaurant, café, hospitality, food-service, or customer-service experience is helpful.
  • Friendly and professional approach to guest service.
  • Strong communication and teamwork skills.
  • Reliable, punctual, and responsible.
  • Comfortable working in a busy restaurant environment.
  • Good attention to cleanliness, organization, and order accuracy.
  • Able to follow written and verbal instructions.
  • Willingness to learn menu items and restaurant procedures.
  • Ability to manage multiple tasks during busy service periods.
  • Ability to work effectively as part of a team.

Benefits

  • On-the-job training and support.
  • Flexible scheduling may be available.
  • Employee meal discounts or restaurant perks may be available.
  • Opportunities to develop food-service and customer-service skills.
  • Supportive and team-oriented work environment.
  • Additional benefits may vary by position, location, and employment status.

About the Company

99 Restaurants operates a casual dining restaurant environment focused on food, hospitality, and friendly guest service. Restaurant team members work together to support efficient daily operations, maintain service standards, and provide guests with a welcoming dining experience.

Pay: $23.00 - $28.00 per hour

Expected hours: 33.0 per week

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Work Location: In person

Salary : $23 - $28

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