What are the responsibilities and job description for the Customer Sales & Service Representative position at 9016 Power Systems LLC?
Power Systems, a subsidiary of Applied Industrial Technologies, is seeking an Inside Sales Representative. The position’s primary responsibilities are to help customers get the parts they need, interacting extensively with them to clarify their needs, research and recommend parts, provide quotes, and take orders. You will provide sales support and service to original equipment manufacturers (OEMs), industrial companies, engineering firms, heavy equipment customers, etc. where fluid power is utilized.
Responsibilities:
- Processing customer orders, price, and delivery inquiries
- Basic quoting of products and some quoting on hydraulic systems
- Participating in or handling associated servicing and clerical reporting activities
- Taking orders by phone, mail, or at the counter
- Checking availability of stock, back order status, vendor schedules, and shipping dates
- Quoting prices and writing and processing orders. Support the outside sales team in projects and research
Requirements:
- Good written and verbal communication skills.
- Must be a self-starter and able to work independently as well as with a team.
- Basic knowledge of profit formulas
- Must have knowledge of computer programs including Microsoft Word, Excel, Outlook, and Power Point
Preferred:
- Fluid Power Degree
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Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.