Practice Manager II - Great Lakes Gastroenterology

Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 40 Work Shift: Days/Afternoons (United States of America) Practice Manager II Scope of Responsibility: One or more physician practices Number of Direct Reports: varies JOB SUMMARY The Practice Manager 2 anticipates, plans, organizes and directs the operations of three or more physician practices which includes, but is not limited to, supporting 6 or more providers and managing a minimum of 10 employee FTEs. to ensure the highest quality care and services are provided to patients. He/She is also responsible for achieving the annual operational and financial goals of the practice. In addition, this position has oversight of the practice lead and employees to ensure efficient operations and workflows for patients, providers, and employees through the application of standardized processes and best practices. ESSENTIAL FUNCTIONS Supervises and motivates people by promoting a team approach to problem solving, team development and goal setting within assigned areas. Performs management functions including interviewing, hiring, training, and evaluating staff. Counsels employees regarding employment, performance, promotion and termination in accordance with Human Resource policies. Ensures clinical staff practices within the scope of their respective licensing/certifying boards. Serves as a role model to set the standards of behavior, professionalism, and outstanding customer services in all relationships with internal and external customers. Facilitates troubleshooting and follow up to ensure effective provider, staff, customer and peer relationships. Adheres to the established controls of quality, compliance and risk standards for the day to day operations of the physician practice(s). This includes management of supply chain activities including the ordering of supplies and maintaining inventory, while adhering to departmental budgets, as well as processes all invoices and bills for the office. Functions as a key liaison for all new provider integration activities for the practice(s). Assists in the transition process for onboarding new physicians and APPs. Manages all revenue cycle processes, including work queues, copays, daily cash drawer, bank deposits, coding compliance, etc. Meets with Practice Administrator and MHP COO to review data trends and develop/adjust strategic priorities. Reviews applicable practice data and identifies variances. Analyze financial and billing reports to assist with decision-making and reporting. Participates in planning and budgeting preparation and analysis. Coordinates support functions to ensure compliance with Joint Commission, where applicable, and other required regulatory agencies. Interfaces with hospital departments, as appropriate, to coordinate necessary infrastructure functions which will include, but not be limited to, IT, Medical Staff Office, Finance, etc. MINIMUM EDUCATION 2 year Associates degree Preferred Education 4 year Bachelor Degree Combination of post-secondary education and experience will be considered in lieu of degree. Minimum Years and Type of Experience: Two years' experience managing a physician practice OR two years’ experience as a Practice Lead AND has completed an internal MH management development program OR an equivalent external program. Other Knowledge, Skills and Abilities Required: Outstanding communication and interpersonal skills, demonstrated ability for conflict resolution, analyze and solve problems and execute on strategies in a fast-paced environment. Windows Microsoft Office and EMR Other Knowledge, Skills and Abilities Preferred: CarePath, Scheduling, Registration Mercy Health is an equal opportunity employer. Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more *Benefits offerings vary according to employment status. Department: Great Lakes Gastro - MPE Billing Company, LLC It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com. Mercy Health is part of Bon Secours Mercy Health, one of the top 20 health systems in the United States and part of the top performing quartile of Catholic health systems for lowest cost per case for patient care. Mercy Health is the largest health system in Ohio and among the top five employers in the state, with more than 33,500 employees serving communities throughout Ohio and in Kentucky. Mercy Health provided care for patients more than 6.8 million times in 2017. The system includes assets of $6.8 billion and nearly 500 care facilities including 23 hospitals and 26 post-acute care facilities including senior living communities, hospice programs and home health agencies. Its clinically integrated network of more than 2,700 health care providers coordinates more effective and efficient care for more than 350,000 patients, saving money for taxpayers through the Medicare Shared Savings Program. As part of Bon Secours Mercy Health, the ministry provides nearly $2 million per day in community benefit. For more information, visit www.mercy.com.

Salary : $2