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Retail Field Audit Quality Control Specialist

900 CMH Services Inc.
Maryville, TN Full Time
POSTED ON 12/8/2025 CLOSED ON 12/31/2025

What are the responsibilities and job description for the Retail Field Audit Quality Control Specialist position at 900 CMH Services Inc.?

Position Summary The Retail Field Audit Quality Control Specialist is responsible for playing an audit project leadership role in the completion of the department’s compliance, operational and tech audit plans, focused on customer experience and the adequacy and effectiveness of internal controls. Primary Functions Under the supervision of a Retail Field Audit Supervisor, serve as a first-line reviewer of project workpapers, ensuring adherence to the documentation standards of the department: Provide clear, actionable review notes when documentation is missing, unclear or does not support the conclusions reached by the auditor; Review resubmitted work to ensure any review notes have been addressed prior to providing the process owners reporting. Ensure all worksteps are completed prior to project finalization and report issuance. Upon finalization of project, complete the process to archive the project in the audit workpaper software. Develop subject matter expertise and auditing skillset in planning, testing, work paper development, and report writing. Provide objective feedback to department management regarding the technical performance of auditors as part of the creation of team member development plans. Participate in the development and delivery Participate in the creation of internal audit project templates to enhance auditor efficiency and effectiveness, as well as conform to relevant professional standards. Upon request of auditors or department management, prepares and distributes ad-hoc reporting. Complete training to develop audit skills and work towards achieving or maintaining professional certifications. Other duties as assigned Qualifications Bachelor’s degree in Accounting, Finance, Information Technology, or general business; or equivalent practical experience 3-5 years of related work experience in professional compliance, technology, or operational auditing in a related industry a plus. CPA, CIA, CFE, CISA, ISO 9001, PMP or other relevant certifications, or working toward certifications, preferred. Proficient in Office 365 applications including Excel and Word. Experience in AuditBoard, preferred. Detail oriented and able to manage multiple deadlines, complete tasks timely, and follow up as needed to complete projects within time and schedule budgets. Collaborative, practical approach to interactions with business partners. Ability to communicate effectively across multiple levels of management and staff. Applicants who have a family member employed by Clayton (or other relationship presenting a conflict of interest) may not be considered. Must be able to travel up to 15% and work onsite at Clayton’s Maryville office 3 days per week. Why Clayton? Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more. As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program. At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members. Clayton’s Home Office campus offers an onsite restaurant, onsite fitness facility with full gym, in-person and virtual workout classes, yoga / barre studio, volleyball and basketball courts, walking paths, and a disc golf course. Clayton is committed to creating an inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Compensation Grade Pay Range $76,465.00 - $95,585.00 Business Unit - B00015 HomeTeam Our passion is simple, and it's been our focus since 1956. We want to help people across America achieve the dream of homeownership. Today we build, sell, finance and insure our homes from coast to coast. Clayton is organized into six businesses that offer opportunities across multiple industries. Our success is in our team members - join our team and see how you can make us stronger. Corporate team members help support each business under the Clayton umbrella. This includes everything from our wellness team, internal audit, accounting/finance, digital marketing, legal, facilities and much more! We believe our strength is our people and we attract those who make us better. Our team members are encouraged to try new things, have a strong work-life balance and continue to grow their skill sets. We are in the middle of a digital transformation, and at Clayton Technology, our team members get that. Our collaborative and innovative culture encourages team members to grow to their full potential. With over 350 information technology team members, we help drive and support every business unit at Clayton by providing innovative technology solutions. Clayton Tech provides services to the entire company, including everything from strategy and planning to software development and IT operations. Clayton Home Building Group has more than 12,000 team members across the United States, currently building more than 45,000 homes per year. We are committed to providing quality, beautiful homes to families across America, and it’s all possible with the knowledge and expertise of our hardworking team members. More than 1,900 team members support Clayton Retail, with over 350 retail centers across the United States. Our home consultants help customers choose from hundreds of floor plans and customize a new home to meet their needs. Clayton Retail, alongside our eight other retail brands, sells more than 17,000 homes annually, as we help people achieve the American dream of homeownership. Clayton Connect, part of Clayton Home Building Group, is responsible for safely transporting our homes and making sure they arrive free of damage. More than 200 team members cover an average of 6,000 miles a day, knowing they are doing more than delivering a home - they are delivering a family’s dream.

Salary : $76,465 - $95,585

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