What are the responsibilities and job description for the Server Assistant position at 9 Orchard?
The Server Assistant supports the floor to keep all operations running smoothly. The Server Assistant partakes in taking care of the guests by providing genuine care and hospitality while upholding the quality of food, beverage, and service. The Server Assistant should have a genuine passion for working on the floor and eagerness to learn and grow.
KEY RESPONSIBILITES:
- Takes direction and guidance from the Servers
- Restocks the floor with silverware
- Runs food and beverages to guests
- Clears dishes and glassware from guests
- Resets tables in a timely manner for the next turn
- Provides attentive and quality service
- Strong communication skills with the team. This includes the following, but not limited to: server, expo, kitchen, manager on duty
- Upholds food knowledge by learning the ingredients, allergens, and preparation of each dish
- Familiarity of common food allergies
- Maintains the cleanliness and appearance of the service stations
In addition to performing the key responsibilities listed above, this position is required to perform a combination of the following:
- Be a team player and support other roles during service
- Share input and feedback to what can be improved in service to the management team
- Additional duties as necessary and assigned
- Ability to maintain composure in a fast-paced environment
- Upholds Department of Health Standards
- Upholds uniform guidelines and a polished appearance
- Consistently reports to scheduled shifts on time
- Provides attentiveness and excellence in service. Adheres to steps of service. Follows all company policies, procedures, and guidelines
PHYSICAL DEMANDS:
The physical demands for this position includes standing and working for long periods of time and moving intermittently during work hours. The employee is required to lift and carry up to 50 pounds, bend, squat, kneel, and reach above shoulder level. These physical demands described here must be met by the employee to perform the essential functions of the job.
Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel which may include overtime, weekends, and holidays. The employee will carry out any other duties as are within the scope, spirit and purpose of the job as requested by the manager. This document does not create an employment contract, implied or otherwise, other than an 'at will' employment relationship. The employee will actively follow Company policies addressed in the Employee Handbook.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Salary : $11