What are the responsibilities and job description for the Applications Engineer (Dallas, TX) position at 8tree?
No aerospace or aviation background required. We're looking for sharp, curious engineers who love solving real-world problems and comunicating clearly. We'll teach you the domain.
8tree builds AR-enabled 3D precision surface inspection tools used by the world's leading aerospace, aviation, and wind-turbine blade companies. Our handheld measurement systems work as simply as taking a photo, helping our customers hit demanding quality standards safely and efficiently. We're a small, close-knit team with offices in the US, Germany, and Malaysia, and we're growing our presence in the Americas.
We're hiring an Applications Engineer for our Dallas office. This is a hands-on, customer-facing engineering role - you'll be the technical bridge between our customers and our product team, solving problems that don't have a manual
Tasks
Some Daily Responsibilities
- Ensure successful long-term deployment and integration of our tools into customer workflows.
- Act as a technical liaison between customers and internal product teams to support 8tree’s hardware and software development lifecycle.
- Provide technical support & system level troubleshooting/debugging to existing customers.
- Get involved in a variety of engineering activities that fuel the customer experience, including testing and new feature definition.
- Assist Business Development team with pre-sales activities, e.g. customer demos and trade shows.
- Cultivate strong relationships with technical counterparts at the customer.
- No two days are alike, offering a dynamic and engaging work environment
Requirements
Must-have Requirements
- US citizenship (no exceptions)
- In-office position (no exceptions)
- Bachelor’s degree (or higher) in engineering (any discipline - aerospace, electrical, mechanical, industrial, or related)
- 2-5 years in customer-facing technical role (including internship/co-op equivalent)
- Robust hardware & software debugging skills to resolve technical issues
- Strong computer skills and experience with engineering applications
- Willingness to travel up to ~50%
Nice-to-have (Not required - Don't let these stop you from applying)
- Experience troubleshooting complex systems in any technical field
- Experience presenting or explaining technical topics to non-technical audiences
- Background in customer support, field service, or technical sales engineering
- Exposure to 3D metrology, NDT, quality inspection, or precision measurement systems
- Experience in aviation, aerospace, wind energy, or automotive quality engineering
Benefits
- Competitive salary, tenure-based paid time off (PTO), industry-leading health plan, 401(k) match
- Work in a technological field that directly benefits industrial quality & public safety.
- A small, fast-moving engineering team where your work has visible impact
- Real independence in how you manage your day-to-day
- Fully covered business travel expenses
About You
- You have an engineering mindset: technical depth, analytical thinking, attention to detail, and the initiative to spot problems before they become issues.
- You're genuinely curious and pick up new technical concepts quickly - you don't need to already know aerospace or metrology, you need to be excited to learn it.
- You communicate complex, technical ideas clearly, in writing and out loud, to people with very different backgrounds.
- You stay effective when priorities shift - customer needs change fast, and you adjuist without losing your organization.
- You work well across cultures and time zones as part of a small, global team.
- Your integrity and work ethic are not negotiable - customers trust you with their equipment and their time.
8tree is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.