Fulfillment Manager

The Fulfillment Manager oversees all duties within the warehouse responsible for the intake of all finished goods across the state along with inventory. 

Essential Duties and Responsibilities

• Oversees all duties within the warehouse including the intake of finished goods and the distribution of finished goods across the state.
• Records daily deliveries and shipments to reconcile inventory.
• Collaborates with other staff to ensure business goals are met.
• Reports to upper management on stock levels, issues, etc.
• Devises ways to optimize inventory control procedures.
• Communicates with sales team of any updates/changes within our sales platform (LeafLink).
• Oversees that deliveries are executed daily and responsible for any changes needing to occur.
• Updates BioTrack/Metrc/LeafLink invoices as needed.
• Assists with LeafLink product uploading as needed.
• Communicates with dispensary teams when an issue arises with delivery. Provides updated invoices to dispensaries if any rejection/return must occur.
• Maintains product compliance with ABC regulations and in-house policies.
• Ensures the team completes daily/weekly audits of our sales platform (LeafLink) and state tracking system (BioTrackTHC/Metrc)
• Stays current with all BioTrack, Metrc, LeafLink, software updates as released.
• Completes daily intake reports that must be sent out to upper management.
• Creates weekly reports of all Ready for Sale items and notating if any discrepancies have occurred.
• Communicates with the compliance team concerning any questionable problems.
• Updates within Leaf Link if needed.
• Ensures maintenance is completed on delivery vans.
• Communicates with accounting team concerning any discrepancies on Bio Track/Metrc/Leaf Link invoices.
• Updates invoices as needed to assist with the accounting team to help reconcile the different invoices.
• Assists vault/fulfillment supervisors with any tasks that may arise.
• Manages employee’s attendance, performance, and adherence to company standards, policies, and procedures.
• Conducts employee reviews.
• Provides coaching, support and corrective action as needed.  
• Performs other duties as assigned.