Assistant General Manager

The Assistant General Manager works with patients and customers, ensures the team adheres to policies and procedures, supervises team members, oversees dispensary operations, and ensures a wonderful patient experience. 

• Provides a wonderful experience for the patient. 
• Advises patients on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis. 
• Keeps abreast of new cannabis products on the market as well as the latest industry trends. 
• Processes patient’s payments using the dispensary's Point of Sale (POS) system. 
• Ensures that the store is clean and well-organized at all times. 
• Ensures company policies and procedures are followed. 
• Hires, trains, and supports new employees. 
• Resolve customer issues. 
• Provides leadership and direction to all employees. 
• Works closely with the general manager. 
• Ensures an excellent standard of customer service is upheld. 
• Maintains the store to high standards, includes stocking products and regular cleaning. 
• Completes tasks assigned by the general manager accurately and efficiently. 
• Takes inventory of cannabis products and ensures that the sales floor is adequately stocked. 
• Maintains compliance by following the proper policies and procedures set by the company and the state. 
• Performs other duties as assigned.