Business Application Engineer

Parthenon Management Group  

POSITION DESCRIPTION 

Position: Business Application Engineer  

Reports to: Lead Business Application Engineer 

Location: Must be local (can work a hybrid schedule)

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We are Solutionaries.  

Parthenon Management Group is an association management company offering management services to professional and trade associations. We offer strategic guidance and bring creative solutions with a vision for the future.  

The Senior Business Application Engineer will support PMG’s goals, values, and philosophy by exhibiting excellence, quality service, commitment, and accountability.  As a member of the PMG team, you will be responsible for the maintenance and enhancement of software platforms for Parthenon Management Group and all its clients.  

PRIMARY DUTIES AND RESPONSIBILITIES, include the following but are not limited to: 

• Identify technical requirements with rapid comprehension of user requirements outlined by business analyst.
• Work under general direction within a clear framework of accountability.
• Provide technical leadership, direction, and technical support for the development, configuration and ongoing maintenance of Association Management System.
• Direct construction of relational and multi-dimensional data models and database development for historical, operational and management reporting purposes.
• Collaborate with application owners and stakeholders to identify critical functional requirements for new or revised applications.
• Implement all quality assurance processes including periodic reviews and transitions to ensure the end product fulfills the project objectives.
• Formulates and defines scope, objectives and technical direction for new or modified applications and leads systems analysis, design, and development and implementation efforts.
• Lead the review and analysis of system problems to identify solutions and/or make appropriate referrals.
• Develop and maintain detailed project plans associated with system development, deployment, and ongoing support.
• Develop standards for documentation to ensure recovery capability, satisfactory and stable performance of the platform(s) and all applications and processes.
• Develops, codes, tests, debugs, and documents applications systems to achieve the objectives of the client group relative to identified system needs.
• Implements activities that impact mid-level components of the functional area.
• Design, develop and test software as part of new product and maintenance development.
• Responsible for maximizing the value of delivered products.
• Oversight of internal developers and external contractors.
• Oversee Server Administration.
• Oversee Developer Operations for AMS. 
• Integration of AMP to Client Websites.
• Oversee Mobile App Development.
• Support onboarding new clients from an AMS perspective.
• Actively seek ways to improve business operations with software development. 

ADDITIONAL DUTIES AND RESPONSIBLITIES, include the following but are not limited to: 

• Ability to assist and troubleshoot crucial issues outside of regular business hours. 
• Assist with database reports and excel data manipulation. 
• Assist with onboarding of new team members, including setup of new hardware and accounts.
• Supplemental IT Support
• Other duties as assigned.

PREFERRED EDUCATION, EXPERIENCE AND QUALIFICATIONS: 

• Bachelor’s Degree, Training program or experience as a full-stack developer with 4 years minimum experience, understand core components of software development.
• Six (6) years’ working on an Agile/Scrum Team or some form of software development project management
• Ability and enthusiasm for quickly learning new technologies.
• Experience with the following technologies is required: Javascript Frameworks, HTML, CSS, PHP (Wordpress & Symfony & Composer), Linux (Apache, Ngnix,  PostGress, MySQL, Shell Scripting), Docker, and AWS (Lambda, EC2, SES, SQS, CloudFront)
• Experience with the following technologies is preferred but not required: Domain Name Services, TCP/IP Model, Authentication (X.509 Certificates, SAML, JWT), Windows System Administration, C# .NET, NextJS, Ionic React, Websocket Pub/Sub, Test Driven Development, Experience Building REST or GraphQL Backends, Relational database queries and data model changes.
• Experience with eCommerce / Payment Card Industry Standards and Conference / Convention Planning and Management is a plus
• Ability to communicate and assist staff in the office with technology related issues. 
• Ability to prioritize and manage multiple projects at one time.
• Creative Problem Solver.
• Creates an inclusive and dynamic culture.  

WORK ENVIRONMENT 

Position is in an office setting or work from home that involves everyday risks or discomforts requiring normal safety precautions. On occasion, the individual must be able to do moderately demanding physical activity such as handling and opening boxes weighing 35-40 pounds, standing and walking extensively throughout the day. 

BENEFITS 

People come first at PMG. That goes for both our clients and our team members. We are known for our exceptional customer service and work ethic. Our clients are like family to us! But our real families are also a priority. From flexible work schedules, including work-from-home plans, paid volunteer days, profit sharing and more, PMG takes great care of its team members. 

• We offer: 

• Medical, Vision, and Dental insurance
• Disability insurance
• 401(k)
• 2 Personal Days, 8 Paid Holidays, PTO Days
• 6 weeks parental leave
• Employee Development
• PMG offers one paid Give Back Day to employees where team members can volunteer at their favorite cause on PMG's dime.
• We are passionate about creating a workplace that promotes and values diversity. We serve associations who are global, multicultural, and diverse, and we want to reflect that inside our walls. More importantly, creating an environment where everyone, from any background, can do their best work is just the right thing to do.