What are the responsibilities and job description for the Service Advisor Assistant/Customer Experience Specialist position at 808 Automotive Inc?
Exciting Opportunity: Join Our Team as a Customer Service Champion!
Are you Happy, Friendly, and Excited about life? Do you love chatting with people and truly care about their experiences? If so, we’re looking for someone like you to join our team! We’re a family-owned automotive repair shop dedicated to excellent service and community ties. If you tend to be grumpy, this might not be the place for you!
Here’s What You’ll Do:
- Be the First Smile: Greet customers warmly, whether in person or over the phone.
- Manage Appointments: Schedule and remind customers of upcoming visits.
- Follow-Up: Make calls to ensure our service continues even after the visit.
- Vehicle Valet: Help move cars and trucks as needed.
- Check-Out Guru: Assist customers during check-out.
- Tech Savvy: You'll need good computer skills for various tasks.
- Customer Shuttle: Help transport customers when needed.
Grow with Us:
- Learn & Advance: We’ll teach you to prepare service estimates, sell services, and communicate effectively with our technicians.
Who You Are:
- Auto Enthusiast: While no prior experience is necessary, a strong interest in cars and technology helps.
- People Person: Exceptional interpersonal and communication skills.
- Organized & Decisive: Great at solving problems and making decisions.
- Team Communicator: Able to interact well with mechanics, customers, and management.
- Positive Attitude: We're big on team spirit and a positive outlook.
Why You’ll Love Working Here:
- Top-Notch Benefits: Full medical and dental 100% company-paid.
- Enjoy Your Weekends: We’re closed on weekends so you can relax with family.
- Paid Time Off: Enjoy holidays, vacations, and P.T.O on us.
- Close-Knit Team: Be part of a supportive and tightly-knit team.
- State-of-the-Art Facility: Work in a modern environment with the latest technology.
- Trusted Reputation: Join a business that’s loved and trusted in Hubbard for over 20 years.
- Continuous Learning: We offer extensive opportunities for training and growth.
**Ready to start a rewarding career and not just a job?** If you’re enthusiastic about making a difference in a fun and dynamic setting, we want to meet you! Join us in pushing boundaries and setting the standard in the automotive service industry.
Salary : $60,000 - $120,000