Administrative Support Specialist

Job Title

Administrative Support Specialist / Physical Therapy Clinic

Company

80/20 Physical Therapy – Hilo, Hawaii

About Us

80/20 Physical Therapy is a locally owned outpatient physical therapy clinic focused on one-on-one care, strong team culture, and organized systems.

We are growing and looking for an Admin Support Specialist team member to help strengthen workflow behind the scenes and support our busy administrative department.

Position Summary

This is not a traditional receptionist role.

This position supports the admin team with high-volume operational tasks that keep the clinic running smoothly. The role focuses on organization, accuracy, and helping reduce administrative backlog in a fast-paced healthcare environment.

Responsibilities

• Chart input and EMR updates
• Insurance verification and authorization tracking
• Processing daily faxes and voicemail messages
• Administrative follow-up and patient communication
• Scheduling support and workflow coordination
• Assisting with records, referrals, and documentation
• Supporting admin coverage during high-volume periods
• Maintaining organized and timely task completion

Qualifications

• Minimum 2 years of office or administrative experience
• Strong computer and multitasking skills
• Ability to return to interrupted tasks without losing accuracy
• Organized, detail-oriented, and dependable
• Strong written and verbal communication
• Comfortable working in a fast-paced environment
• Healthcare or medical office experience preferred
• EMR experience preferred

Who Thrives Here

This role may be a strong fit for someone who:

• Enjoys structure and organization
• Likes task completion and follow-through
• Can stay calm during busy clinic flow
• Notices details others may miss
• Works well independently while supporting a team

Schedule

• Part-time or full-time depending on experience and fit
• Clinic operates Tuesday–Saturday
• Monday administrative workflow may be included

Why Work Here

• Independent outpatient clinic with strong team culture
• One-on-one patient care model
• Growing organization with long-term opportunity
• Structured leadership and collaborative environment

Application Instructions

To be considered, applicants must email erinw@8020ptandwellness.com with the subject line "I Am Ready to Work at 80/20 PT" and include a resume, three professional references, and a brief introduction explaining their interest in the role.

Applications submitted through really alone may not be reviewed.

Compensation

Compensation dependent on experience.

Pay: $17.00 per hour

Benefits:

• Paid time off
• Retirement plan

Application Question(s):

• To be considered, applicants must email erinw@8020ptandwellness.com with subject line "I Am Ready to Work at 80/20 PT" Resume attached with 3 professional references, and a brief introduction explaining your interest in the role.

Education:

• Associate (Preferred)

Experience:

• administrative: 2 years (Required)

Ability to Commute:

• Hilo, HI 96720 (Required)

Work Location: In person

Salary : $17