Sales Intern

Inside Sales Intern LOCATION: Piqua, Ohio BUSINESS UNIT: Crane Pumps & Systems DEPARTMENT: Sales SEGMENT: Fluid Handling REPORTS TO: Inside Sales Manager JOB REV DATE: 9/22/23 BASIC FUNCTION: The Inside Sales Intern will learn all aspects of the sales process by spending time in both inside and outside sales with a continuous focus on customer service excellence. This role will also assist with driving project execution of our customer portal and enhancing our customer requests related to replacement pumps. RESPONSIBILITIES AND DUTIES: • Serve as Project Manager and drive execution to update and link data in the CP&S customer portal. • Assists with building like for like products requested by customers for replacement pumps. • Participate in product training in the manufacturing shop and scheduling to develop basic understanding of CP&S products. • Participate in Outside Sales activities with Technical Trainers and Regional Sales Managers. • In a timely and professional manner, supports customer call and email activity and responds to customer requests by providing quality recommendations. Effectively monitors customer shipment schedules and alerts customers to changes in delivery schedules. • Generates quotations to customers and provides recommendations and suggestions to customers to meet their requirements. Utilizes established customer pricing and discount structure and effectively records customer quotations. Develops and distributes customer quotations in a timely manner. • Works cross-functionally with all intra-company departments to communicate customer product needs and order status. • Acts as a liaison between customer and Crane Pumps & Systems organization to investigate and process shipping errors, and debit memos. Works closely with customers to identify and resolve. • Review and process Return Material Authorizations. • Other duties as assigned. QUALIFICATIONS AND SKILLS: • Must be enrolled in an Bachelor’s level program. • Strong analytical, problem solving, multi-tasking, time management and communication skills. • Ability to learn and retain product specific information. • Excellent personal, organizational, verbal and written communication skills • Computer proficiency with Word, Excel, Outlook. • Experience working in a Lean environment and/or participation in Kaizen event This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status. At Crane, we believe that attracting and retaining the highest quality people is the best insurance of success. Our goal is to recruit talented people and train them within a culture that calls for performance with trust and respect. Join us. The unique backgrounds and differences of our associates make us stronger, more capable, and more successful. Beyond an associate’s base compensation, we reward and reinforce wellbeing with a compelling package of both cash and non-cash benefits, including comprehensive health, wellness incentives, assistance with retirement savings, paid time off, paid holidays, and tuition reimbursement — as well as performance-based bonus programs for certain positions. Crane prioritizes career development for our associates. All associates receive an annual development plan that includes a mixture of on-the-job coaching and formal training experiences to support individual development needs. We firmly believe in associate growth that supports career progression and we will proactively support your ongoing career development.