Medical Receptionist and Billing Specialist

We are looking for a friendly, dependable, and organized team member to join our chiropractic clinic. This position combines front-desk patient care, insurance and billing responsibilities, chiropractic assisting, and general office support.

The ideal candidate is comfortable working with people, can stay organized in a busy environment, and is willing to learn the ins and outs of a healthcare office. Experience in healthcare, insurance, or medical billing is helpful, but we are willing to train the right person.

Responsibilities

Patient & Front Desk Support

• Welcome patients and create a friendly, professional experience from check-in to check-out.
• Answer incoming phone calls, respond to patient questions, and direct calls as needed.
• Schedule new and existing patients and coordinate follow-up appointments.
• Assist patients with paperwork, insurance information, and general office questions.
• Collect patient payments and accurately post payments to patient accounts.

Insurance & Billing

• Verify patient insurance eligibility, coverage, and benefits.
• Submit electronic insurance claims accurately and in a timely manner.
• Review claim status and follow up on unpaid, rejected, or denied claims.
• Communicate with insurance companies to resolve billing and claim issues.
• Send patient statements and follow up on outstanding balances.
• Help identify billing errors or account issues and work toward resolution.
• Maintain accurate patient account and insurance information.

Chiropractic Assistant Duties

• Assist providers with patient flow and help prepare patients and treatment areas as needed.
• Assist with approved therapies and rehabilitation procedures following appropriate training.
• Maintain clean, organized, and properly stocked treatment areas.
• Help ensure the clinic runs efficiently throughout the day.

Administrative & Marketing Support

• Perform general office tasks including email, scanning, faxing, filing, and document management.
• Assist with social media by helping brainstorm, create, and post clinic content.
• Help with occasional clinic promotions, community outreach, and marketing projects.
• Maintain a clean and welcoming reception and waiting area.
• Perform light office cleaning, including vacuuming, wiping down surfaces, and taking out trash.

What We’re Looking For

• Friendly and comfortable communicating with patients in person and over the phone.
• Dependable, organized, and able to manage multiple responsibilities.
• Strong attention to detail, particularly with billing, insurance, and patient accounts.
• Comfortable learning new software and office systems.
• Able to work independently while also being part of a small team.
• Willing to learn about chiropractic care, rehabilitation, insurance, and healthcare billing.
• Professional, positive, and willing to jump in where needed.
• Previous healthcare, insurance, billing, or front-desk experience is a plus, but not required.

Pay: $16.50 - $20.00 per hour

Benefits:

• 401(k)
• On-the-job training
• Paid time off

Experience:

• Customer service: 2 years (Preferred)
• Medical receptionist: 1 year (Preferred)

Ability to Commute:

• Fargo, ND 58103 (Required)

Ability to Relocate:

• Fargo, ND 58103: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $20