What are the responsibilities and job description for the Receptionist position at 70 West Veterinary Hospital?
Overview
We are seeking a professional and organized Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and clients, manage front desk operations, and support administrative functions across the office. This role offers an opportunity to work in a dynamic environment where excellent customer service and strong organizational skills are essential. Prior office management, clerical, or medical/dental receptionist experience is preferred, along with proficiency in various computer applications.
Duties
- Greet visitors and clients warmly, ensuring a positive first impression.
- Manage multi-line phone systems, directing calls efficiently and professionally.
- Handle scheduling, calendar management, and appointment setting using Microsoft Office and Google Workspace tools.
- Perform data entry, filing, and maintain accurate records.
- Support administrative tasks such as proofreading documents, managing correspondence, and organizing files.
- Assist with basic bookkeeping tasks
- Provide excellent customer support by addressing inquiries promptly and courteously.
- Maintain a clean and organized front desk area to ensure a welcoming environment.
- Support other office management duties as needed to ensure smooth daily operations.
Skills
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications.
- Excellent phone etiquette with experience managing multi-line phone systems.
- Exceptional organizational skills with the ability to prioritize tasks efficiently.
- Strong typing skills and attention to detail for proofreading and data accuracy.
- Previous office experience or clerical background preferred
- Customer service orientation with excellent communication skills—both verbal and written.
- Ability to handle multiple responsibilities simultaneously while maintaining professionalism under pressure.
- Time management skills to meet deadlines consistently and manage calendar appointments effectively. This position provides an engaging work environment where your organizational talents and customer service skills will be valued as part of our dedicated team.
Job Type: Full-time
Benefits:
- Employee discount
- Paid time off
Work Location: In person