Floor Manager

Floor Manager (Night Shift)

7 Spring Members Lounge• Manhattan, NY

7 Spring is a luxury members-only backgammon and social club in Manhattan, recently featured in Time Out. We are hiring a Floor Manager for the night shift to lead service, protect the member experience, and run the room smoothly through every shift.

The Floor Manager is responsible for overseeing daily front-of-house operations, ensuring an elevated guest experience, and leading the team with professionalism, clarity, and efficiency. This is a hands-on hospitality leadership role for someone who can manage a team in real time, navigate complex guest situations with discretion and composure, and maintain high standards across service, cleanliness, and operations that reflect the high-quality environment of 7 Spring.

At a glance

• Schedule: Tuesday through Saturday, 7:00 PM start
• Compensation: $70,000–$90,000 base salary, plus quarterly performance bonuses incentives
• Location: Manhattan (fully onsite). Candidates based in Manhattan, Brooklyn, or Queens preferred.
• Employment: Full-time

What you will own:

Floor leadership and member experience

• Run the room every night — present, visible, and engaged on the floor
• Lead member and guest relations through every interaction; protect the member experience as a core measure of success
• Handle difficult or complex guest situations with discretion, composure, and judgment — de-escalating rather than amplifying
• Anticipate friction before it surfaces and resolve it quickly
• Manage table turns, seating flow, and pacing to maximize the night while keeping the room comfortable

Team leadership

• Supervise and support servers, bar backs, and bussers in real time
• Lead pre-shift meetings, product knowledge training, and ongoing service-standard reinforcement
• Build and maintain staff schedules to ensure proper coverage and efficiency
• Onboard and train new team members
• Maintain a culture where staff feel respected, supported, and safe — including upholding our policies on staff safety without hesitation

Operational discipline

• Own opening and closing procedures
• Maintain and enforce floor checklists, cleaning routines, and service standards across every shift
• Complete and review End-of-Day reports accurately and on time
• Coordinate weekly and monthly operational duties
• Ensure all food and beverage preparation and storage meet DOH standards

Inventory and ordering

• Manage inventory to maintain proper stock levels, with attention to limited storage space
• Order liquor and supplies according to par levels to support uninterrupted service
• Experience with inventory systems such as ExtraChef, Toast, or similar is a strong plus

Events

• Assist in the onsite organization and execution of events, ensuring seamless service and alignment with 7 Spring standards

Communication

• Maintain clear communication with ownership and management on operational updates, team performance, and emerging needs
• Manage, respond to, and interact with all inquiries received through info@7spring.nyc in a timely, professional manner.

What we are looking for

• Direct experience as a Floor Manager, Bar Manager, Hospitality Manager, or Maître d' at a members club, upscale nightlife venue, high-end restaurant, or luxury hospitality establishment
• Demonstrated ability to lead a team in real time and create operational routines that ensure consistency
• Even temperament under pressure — strong judgment with difficult, entitled, or intoxicated guests
• Strong service instincts and an unflinching commitment to staff safety
• Polished presentation that fits a high-touch luxury environment
• Comfortable owning inventory, par levels, and operational systems
• Local to NYC — Manhattan, Brooklyn, or Queens

Nice to have

• Existing relationships in NYC's high-end hospitality community
• Food handler or mixology permits

Additional Job Application Terms

This job is part of LinkedIn’s Full-Service Hiring beta program. Eligibility is limited to candidates located in and performing services in the United States, excluding those based in Alaska, Hawaii, Nevada, South Carolina, or West Virginia.

We’re committed to making our hiring process as smooth and timely as possible, and we understand that waiting to hear back can add to the anticipation. If you’re a potential fit, our team will reach out within two weeks to progress you to the next stage. If you don’t hear from us in that time, we encourage you to explore other opportunities with our team in the future, and we wish you the very best in your job search.