What are the responsibilities and job description for the Senior Solution Architect position at 7-Eleven?
7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to 'activate awesome' and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.
The Senior Solution Architect defines the architecture and technical direction for 7-Eleven’s Marketing Technology (MarTech) ecosystem, spanning data, decisioning, content, activation, and measurement across Retail Media (RMN), CRM, Personalization, and Web. This role designs the target-state architecture, including the orchestration/enrichment layer and a business-facing decisioning capability, and establishes the integration patterns, standards, and governance that turn a fragmented set of platforms into a cohesive, scalable capability. The Senior Solution Architect leads build-vs-buy evaluations, defines data and API contracts, and partners with engineering, data, product, and platform owners to sequence a pragmatic roadmap. This role is a senior technical authority ensuring MarTech investments are consistent, reusable, compliant, and aligned to business outcomes.
KEY DUTIES AND RESPONSIBILITIES:
- Define and own the current- and target-state MarTech architecture across data, decisioning, content, activation, and measurement.
- Design the orchestration/enrichment layer and business-facing decisioning capability, and the integration patterns that connect them to channels.
- Lead build-vs-buy assessments and produce architecture recommendations, reference designs, and decision documentation for leadership alignment.
- Establish integration standards, data/API contracts, identity resolution, and governance to reduce fragmentation and duplication.
- Partner with engineering and data teams on solution designs, technical reviews, and delivery sequencing.
- Ensure architectural decisions meet security, privacy, compliance, scalability, and reliability requirements.
- Provide technical leadership and mentorship across MarTech work streams and reduce keyperson and single-platform risk.
EDUCATION AND EXPERIENCE:
EDUCATION: Bachelors/4 Yr Degree
YEARS OF RELEVANT WORK EXPERIENCE: 8+ years
CERTIFICATIONS / LICENSES: Cloud architecture certification (AWS or Azure) preferred; TOGAF a plus.
SPECIFIC KNOWLEDGE AND SKILLS:
- Deep experience architecting distributed, cloud-based data and application systems at enterprise scale.
- Strong knowledge of MarTech/AdTech ecosystems: CDP/identity, decisioning/personalization, CRM (SFMC), CMS (Contentstack), and retail media.
- Experience with data platforms (Databricks), streaming (Kafka), reverse-ETL/activation (Hightouch), and identity (LiveRamp/UID2).
- Proven ability to lead build-vs-buy evaluations and to define integration contracts and standards.
- Strong understanding of security, privacy, and regulatory compliance for customer data.
- Excellent communication and stakeholder-management skills across technical and business audiences.
This job description is intended to describe the general nature and level of the work being performed by the individuals assigned to this job. This is not an exhaustive list of all duties and responsibilities. Management reserves the right to amend and change the duties and responsibilities of this job to meet business and organizational needs, as necessary.
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If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.
For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.