What are the responsibilities and job description for the Manager Digital Delivery Partnerships position at 7-Eleven?
7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to 'activate awesome' and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.
JOB DESCRIPTION
The Manager, Delivery Partnerships will lead strategy, operations, and analytics across 7-Eleven’s third-party delivery ecosystem. This role is responsible for managing partner relationships, optimizing performance, and driving customer satisfaction across platforms such as DoorDash, UberEATS, Grubhub, and Instacart. The ideal candidate combines strategic thinking, technical fluency, and relationship-building to scale delivery capabilities and improve sales performance.
KEY DUTIES AND RESPONSIBILITES:
· Strategic Execution: Lead delivery partnership strategy to drive business growth, expand coverage, and elevate customer experience.
· Performance & Growth: Manage third-party delivery partners, foster long-term development, and identify opportunities to maximize delivery sales.
· Integration Leadership: Collaborate with product, engineering, and operations to launch and optimize delivery integrations across platforms.
· Stakeholder Alignment: Run and facilitate cross-functional meetings, lead discussions, and ensure internal teams are aligned to partner goals and execution plans.
· Insight-Driven Enablement: Analyze performance data, translate insights into actionable strategies, and drive partner success through consultative engagement and sales activation.
EDUCATION AND EXPERIENCE:
EDUCATION: Bachelors/4 Yr Degree
YEARS OF RELEVANT WORK EXPERIENCE: 7+ years
YEARS OF MANAGEMENT EXPERIENCE: 3+ years
CERTIFICATIONS / LICENSES: Click or tap here to enter certifications/licenses required or preferred.
SPECIFIC KNOWLEDGE AND SKILLS:
· Strategic Execution: Shape and implement delivery partnership strategy to drive measurable business outcomes.
· Partner Management: Oversee third-party delivery partners, identify performance gaps, and lead post-integration success.
· Cross-Functional Enablement: Collaborate with product and engineering teams to launch and optimize delivery integrations.
· Analytics & Insights: Conduct data-driven analysis to evaluate marketplace performance, promotional impact, and customer engagement.
· Relationship Development: Build and maintain strategic alliances with restaurant tech platforms and delivery partners.
· Business Acumen & Agility: Apply strong problem-solving, negotiation, and communication skills to manage priorities and drive results in a fast-paced environment.
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If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.
For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.