What are the responsibilities and job description for the Cashier/Customer Service Representative position at 7-Eleven?
Job Overview
Join our dynamic team as a Cashier and Customer Service Representative, where your energy and enthusiasm will drive exceptional shopping experiences! In this role, you will be the friendly face that welcomes customers, processes transactions efficiently, and provides outstanding service. Your proactive approach will help create a lively, positive environment that encourages customer loyalty and boosts sales. Whether handling cash, assisting with product demos, or guiding customers through their purchases, you’ll play a vital role in making every visit memorable and enjoyable.
Responsibilities
- Operate the Point of Sale (POS) system accurately to process sales, returns, and exchanges while ensuring cash handling procedures are followed meticulously.
- Deliver exceptional customer service by greeting shoppers warmly, answering questions, and providing product recommendations.
- Conduct product demos to showcase features and benefits, encouraging upselling opportunities to maximize sales.
- Assist with merchandising and stocking shelves to maintain an attractive and organized store environment.
- Manage phone etiquette professionally when answering inquiries or assisting customers remotely.
- Support retail sales efforts by promoting special offers, loyalty programs, and new products through engaging communication.
- Maintain cleanliness and organization of the checkout area to ensure a smooth shopping experience for all customers.
Experience
- Previous cashiering experience in a retail or grocery store setting is preferred but not mandatory; we value enthusiasm and a willingness to learn!
- Supervising experience is a plus, especially if it involved training team members or managing daily operations.
- Bilingual skills are highly desirable to serve our diverse customer base effectively.
- Strong communication skills are essential for engaging with customers confidently and clearly.
- Basic math skills are necessary for handling transactions accurately and performing retail math calculations.
- Familiarity with retail sales techniques such as upselling and merchandising will help you excel in this role.
- Experience with POS systems, cash handling procedures, and grocery store operations will give you an edge in delivering top-tier service. Join us to be part of a vibrant team dedicated to creating positive shopping experiences! Your energy, attention to detail, and passion for helping others will make a real difference every day.
Job Type: Part-time
Pay: From $12.00 per hour
Expected hours: No less than 24 per week
Work Location: In person
Salary : $12