What are the responsibilities and job description for the Cashier/Customer Service overnight position at 7-Eleven?
Job Overview
Join our dynamic overnight team as a Cashier and Customer Service Associate, where you’ll be the friendly face that keeps our store running smoothly during the quiet hours. This role is perfect for energetic, detail-oriented individuals who thrive in a fast-paced retail environment. You’ll handle cash transactions, assist customers with their needs, and ensure the store remains organized and welcoming throughout the night. Your positive attitude and proactive approach will help create a safe, efficient, and enjoyable shopping experience for all.
Responsibilities
- Operate the POS (Point of Sale) system accurately to process sales, returns, and exchanges
- Provide exceptional customer service by greeting shoppers, answering questions, and guiding them through their shopping experience
- Handle cash handling duties with precision, including balancing registers at shift end
- Conduct product demos when applicable to engage customers and promote featured items
- Assist with merchandising tasks such as stocking shelves, organizing displays, and maintaining store cleanliness
- Upsell products by identifying customer needs and suggesting relevant items to enhance their purchase
- Maintain professional phone etiquette when responding to inquiries or assisting customers remotely
Requirements
- Previous cashiering experience in a retail or grocery store setting is preferred
- Strong communication skills with the ability to interact effectively with diverse customers and team members
- Bilingual abilities are a plus to serve our diverse customer base better
- Basic math skills for handling transactions and balancing cash drawers accurately
- Experience with POS systems and retail math is highly desirable
- Supervising experience in retail or customer service environments is an advantage for leadership opportunities
- Ability to work overnight shifts reliably in a fast-paced environment while maintaining attention to detail
This position offers an exciting opportunity to be part of a vibrant retail team dedicated to delivering outstanding service. We value proactive individuals who are eager to contribute to a positive shopping atmosphere while developing their skills in sales, merchandising, and customer engagement. Join us overnight and help us make every customer’s visit memorable!
Job Types: Full-time, Part-time
Pay: $16.00 - $17.00 per hour
Work Location: In person
Salary : $16 - $17