What are the responsibilities and job description for the Cajeros/ servicio al cliente position at 7-Eleven?
Job Overview
We are seeking energetic and customer-focused individuals to join our team as Cashiers and Customer Service Representatives. In this dynamic role, you will be the friendly face of our establishment, ensuring each customer receives exceptional service while efficiently managing transactions. Your enthusiasm and attention to detail will help create a welcoming environment where customers feel valued and satisfied. This position offers an exciting opportunity to develop your skills in food handling, retail sales, and POS (Point of Sale) systems, all while contributing to a lively and fast-paced setting.
Responsibilities
- Greet customers warmly and assist with their food orders or retail purchases in a professional manner
- Operate POS systems such as Aloha POS and Micros POS to process sales accurately and efficiently
- Handle cash register operations, including processing cash transactions, credit card payments, and providing accurate change
- Manage food service customer orders, ensuring accuracy and timely delivery while maintaining food safety standards
- Upsell menu items or products to enhance customer experience and increase sales opportunities
- Maintain a clean workspace by adhering to sanitation, food safety, and cleanliness protocols throughout your shift
- Operate kitchen equipment safely when necessary for food preparation or service support
- Support food preparation tasks as needed, including basic food handling and ensuring quality standards are met
- Assist in retail sales transactions beyond food service, contributing to overall store operations
- Uphold excellent customer service by addressing questions, resolving issues promptly, and ensuring customer satisfaction
Skills
- Proven experience in quick service or fast-food restaurant environments with strong food industry knowledge
- Familiarity with POS systems such as Aloha POS and Micros POS for efficient transaction processing
- Strong cash handling skills with attention to accuracy in retail math and basic math proficiency
- Knowledge of food preparation techniques, food safety management, sanitation practices, and kitchen equipment operation
- Excellent time management skills to handle multiple tasks efficiently during busy periods
- Demonstrated ability in upselling, sales techniques, and customer service excellence
- Ability to maintain a clean workspace while adhering to sanitation standards and safety protocols
- Previous experience in cashiering or retail sales transactions is highly desirable
- Effective communication skills to interact positively with customers and team members
Join us in creating memorable experiences for our customers through friendly service, efficient transactions, and a vibrant team environment!
Pay: From $16.50 per hour
Work Location: In person
Benefits:
Job Training, Vision Insurance, Occupational Accident InsuranceSalary : $17