What are the responsibilities and job description for the Technical Analyst position at 7 Brew Coffee?
WHO IS 7 BREW...
7 Brew is a rapidly expanding drive through beverage experience with over 700 locations across 38 states in the US. We are one of the fastest-growing QSR brands in the world, with plans to open more domestic locations in 2026.
We're passionate about crafting delicious and unique beverages while providing a fast and friendly customer experience. We believe in creating a vibrant and energetic work environment where our team members can thrive and grow.
Our mission is to cultivate kindness one tasty drink at a time.
WHAT’S BREWING IN THIS ROLE...
As a Technical Analyst, you’ll help build and support the scalable systems and processes that power our rapidly growing business. This role partners closely with Finance, Accounting, and Operations teams to deliver enterprise technology solutions leveraging NetSuite ERP, EDI, and system integrations.
You’ll play a key role in improving operational efficiency, troubleshooting system issues, and translating business needs into technical solutions that support growth across the organization.
Key responsibilities include:
- Supporting and enhancing NetSuite ERP functionality including workflows, saved searches, custom records, and transaction configurations
- Partnering with Finance and Accounting teams to gather requirements, document processes, and support system improvements
- Supporting EDI operations and onboarding efforts, including transaction mapping, testing, troubleshooting, and trading partner coordination for 850, 855, 856, and 810 transactions
- Documenting data flows, integrations, business rules, and process improvements across enterprise systems
- Coordinating testing, UAT, release support, and project documentation for system enhancements and implementations
- Troubleshooting system and data issues while driving timely resolution efforts
THE FLAVOR YOU ADD...
- Strong analytical and problem-solving abilities with a passion for improving business systems and processes
- Ability to collaborate cross-functionally with technical and non-technical stakeholders
- Strong organizational skills with the ability to manage competing priorities and enhancement backlogs
- Excellent communication and documentation skills
- A proactive mindset with the ability to thrive in a fast-paced, high-growth environment
MUST-HAVE INGREDIENTS...
- 3 years of experience supporting Enterprise Systems, ideally with NetSuite configuration and/or EDI integrations
- Bachelor’s degree in Computer Science or a related field
- Understanding of retail or CPG business processes, including orders, inventory, invoicing, and financial transactions
- Experience supporting enterprise applications, integrations, and operational workflows
- Familiarity with testing, release support, and system enhancement processes
Bonus Ingredients
- Experience working in multi-subsidiary accounting environments
- Familiarity with GL mapping, financial close processes, and journal entry workflows
- Experience with iPaaS or enterprise integration platforms
- Experience supporting systems in a high-growth environment
Skills & Competencies
- NetSuite ERP Administration & Configuration
- EDI Transaction Support & Troubleshooting
- Business Process Analysis
- Systems Documentation
- Data & Integration Flow Analysis
- User Acceptance Testing (UAT)
- Cross-Functional Collaboration
- Project Coordination
- Problem Solving & Root Cause Analysis
- Process Improvement
Why Join 7 Brew?
At 7 Brew, you’ll be part of one of the fastest-growing QSR brands in the U.S. We offer opportunities for career development, a supportive team culture, and the chance to make a difference while having fun at work.
If you’re excited to join a team that values kindness, speed, and great drinks—we’d love to hear from you!