What are the responsibilities and job description for the ASSISTANT BRANCH MANAGER position at 7 17 Credit Union?
7 17 Credit Union
At 7 17 Credit Union, our mission is simple: We help people improve their lives financially and support the communities we serve. We are looking for an experienced, service-focused leader to join our team as an Assistant Branch Manager. In this role, you'll help lead branch operations, coach employees, build member relationships, and contribute to the growth and success of the branch.
What You'll Do
- Assist the Branch Manager with leading, coaching, training, and developing branch employees.
- Foster a strong member service and sales culture through employee development and performance support.
- Deliver exceptional service while assisting members with:
- Deposit accounts
- Consumer lending
- Online and mobile banking support
- Account maintenance and servicing
- Other financial products and services
- Resolve member concerns professionally and efficiently.
- Support branch growth initiatives and business development efforts.
- Assist with branch cash management, audits, security procedures, and operational compliance.
- Help conduct employee coaching, observations, and performance reviews.
What We're Looking For
- Minimum of 3 years of credit union or related financial institution experience.
- Prior supervisory, leadership, or employee coaching experience preferred.
- High school diploma or equivalent required; associate degree preferred.
- Strong customer service, problem-solving, communication, and organizational skills.
- Ability to build relationships with members and employees while maintaining a positive, team-oriented environment.
- Ability to travel to branch locations throughout Trumbull, Mahoning, Portage, and Summit Counties as needed.
Why Join 7 17 Credit Union?
- Employer-paid health insurance
- Competitive compensation
- Annual incentive/bonus opportunity
- 401(k) with company match and profit-sharing contributions
- Paid time off and holidays
- Career growth and advancement opportunities
- The opportunity to make a meaningful impact in the communities we serve
Work Location
This is an on-site position and may require travel to multiple branch locations as business needs dictate.
Apply Today
If you're a motivated financial services professional who enjoys developing employees, serving members, and driving branch success, we'd love to hear from you. Join 7 17 Credit Union and help us improve the financial lives of our members every day.