What are the responsibilities and job description for the Sales Position position at 6 & FIX?
Sales Position in Raleigh, NC, 27617
Position Summary
The role of a Sales Representative involves initiating sales estimates and cultivating meaningful relationships with customers to establish trust and loyalty. The representative is tasked with maintaining transparent communication about costs, timelines, and follow-ups to enhance residential and commercial service revenue and maximize sales opportunities. Continuous efforts to enhance sales skills are crucial for increasing individual success rates in sales.
Essential Duties and Responsibilities
- Prepare repair estimates.
- Assist technicians in creating and pricing estimates for repairs.
- Review and discuss estimates with customers, either during or after service calls.
- Daily follow-up on open estimates.
- Order parts as needed for jobs sold.
- Attend to residential or commercial service calls by answering the phone after the 3rd ring.
- Work with internal resources to schedule any needed departments to fullfill customer's needs.
- Effectively communicate and sell open repairs to customers.
- Identify and secure sales opportunities.
- Promote and sell maintenance memberships.
Minimum Qualifications (Knowledge, Skills, and Abilities):
- High School Diploma or general education degree is required.
- Customer service experience is required.
- Knowledge of HVAC industry preferred.
- Excellent communication and interpersonal skills with department managers, employees, and company customers.
- Ability to set expectations with customers and keep them apprised to the company schedule and lead time.
- Ability to multi-task with strong organizational skills.
- Good knowledge base of our service area or must have the ability to read a map.
- Medical insurance for employees, with options for family
- Supplemental plans (including short-term and long-term disability)
- Dental / Vision Insurance
- 401k with company match
- 32 hours of PTO
- 40 hours of vacation (80 hours after 7 Years)
- Paid holidays
Why work for us?
For over 20 years, 6&Fix has been dedicated to serving the Triangle area. We're passionate about creating an environment where you not only enjoy your work but also thrive in your career. We understand the importance of balancing a personal life with a career and maintaining job security, especially in a primarily seasonal industry - that's why we're committed to providing stability and consistency in work. Our approach is straightforward: we seek out talent, nurture growth, take pride in our work, and consistently deliver exceptional service to our customers.