Greeter

There's no better way to shift and restart than joining a growing industry. 6 Bricks LLC has come to Springfield from Springfield—a family-owned business with a strong commitment to community. We are seeking a motivated, committed, and experienced Greeter to help grow our customer base and deliver exceptional customer service. The Greeter plays a critical role in creating a welcoming, safe, and compliant environment. Ensuring all guests and customers have a positive experience. This position requires professionalism, attention to detail, strong communication skills, and the ability to remain calm and organized in a fast-paced retail environment.

Responsibilities:

• Serve as the first point of contact and face of the dispensary
• Responsible for Opening and Closing procedures
• Deliver high-end customer service experiences
• Act as the primary source of information for customers
• Maintain compliance with cannabis regulations
• Enforce 21 entry requirements
• Assist individuals with disabilities with the doors
• Verify all guests and contractors are signed in before entry
• Maintain an organized front desk area and Greeters Box
• Cleaning of high-traffic areas inside and outside
• Monitor security systems and report issues
• Log customer service and safety incidents
• Resolve conflicts with professionalism
• Assist emergency personnel as needed
• Uphold company policies, compliance requirements, and operational standards at all times
• Provide high-end hospitality
• Maintain professional appearance
• Demonstrate a positive attitude
• Inform customers of products and promotions
• Understand cannabis products and safety
• Handle confidential information
• Remain flexible and team-oriented
• Monitor company communications daily

Additional Responsibilities include but are not limited to:

• Creating customer exit bags
• Mitigating trash in the front entrance

Qualifications:

• Must be 21
• Pass background checks
• Strong communication skills
• Must be able to obtain and maintain an active Marijuana Establishment Agent registration through the Massachusetts Cannabis Control Commission (CCC)

Physical Requirements & Work Environment:

• Ability to lift, move, and organize inventory items weighing up to 50 lbs.
• Ability to stand, walk, bend, reach, crouch, and perform repetitive movements throughout the duration of scheduled shifts.
• Ability to work in vault storage areas and retail sales floor environments with frequent movement between departments.
• Must be comfortable handling and organizing inventory in a highly regulated retail cannabis environment.
• Ability to maintain focus and accuracy while working in a fast-paced, compliance-driven setting.
• Ability to work flexible schedules, including evenings, weekends, and holidays as needed.

Education and Prior Experience:

• High School Diploma or equivalent

EEO Statement:

6 Brick's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Type: Full-time

Pay: $16.50 - $17.50 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Language:

• English (Required)
• Spanish (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Springfield, MA 01103 (Required)

Work Location: In person

Salary : $17 - $18