What are the responsibilities and job description for the Bilingual Front Desk position at 5th HQ?
We are seeking a professional and customer-oriented Front Desk Receptionist to join our office in Doral. As the first point of contact, you will play a key role in providing excellent customer service, managing office communications, and supporting daily administrative tasks.
Key Responsibilities:
- Greet and assist visitors, clients, and employees in a friendly and professional manner
- Answer and direct phone calls, take messages, and respond to inquiries
- Manage emails, correspondence, and scheduling appointments
- Maintain office supplies and ensure the reception area is organized
- Assist with data entry, filing, and other clerical duties as needed
- Support various departments with administrative tasks
Qualifications:
- Fully bilingual in English & Spanish (written and spoken)
- Previous front desk or administrative experience preferred
- Proficient in Microsoft Office (Word, Excel, Outlook) and general computer skills
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Professional appearance and demeanor
