What are the responsibilities and job description for the Customer Service & Administrative Support Specialist position at 5TH HQ STAFFING?
Administrative Customer Service Representative
Location: Pompano Beach, FL
Pay: $21.00/hour
Hours: Monday–Friday | 9:00 AM–5:30 PM
Full-Time | On-Site | Long-Term Opportunity
We are seeking an experienced Administrative Customer Service Representative for a full-time, on-site position in Pompano Beach.
This is an office-based customer service position. We are specifically looking for candidates with previous experience in an office, administrative, corporate customer service, or professional business environment.
Responsibilities
- Handle incoming and outgoing customer calls professionally
- Assist customers with questions, requests, and account information
- Perform accurate data entry and maintain customer records
- Manage email communication using Microsoft Outlook
- Prepare and update documents using Microsoft Office
- Provide administrative support to the team
- Maintain accurate documentation and follow-up
- Communicate professionally with customers, coworkers, and management
Requirements
- Previous administrative and/or office-based customer service experience required
- Strong verbal and written communication skills
- Strong computer and data entry skills
- Experience with Microsoft Office and Outlook
- Comfortable handling phone calls and email communication throughout the day
- Professional and dependable
- Strong attention to detail
- Must successfully complete a background check
- Must complete a computer assessment before being considered for an interview
Salary : $21 - $22