What are the responsibilities and job description for the Orlando - Walking Concierge | Full-Time (Overnight) position at 5th Avenue Concierge?
Orlando - Walking Concierge | Full-Time (Overnight)
Schedule available:
- Monday to Friday → 11:00 PM – 7:00 AM
We are seeking a dedicated and personable Walking Concierge to join our team. This role is essential to delivering exceptional customer service to residents, guests, and visitors while maintaining a welcoming, safe, and professional environment throughout the property. The position requires frequent walking throughout the building and common areas to ensure the highest standards of service, safety, and presentation are consistently met.
Key Responsibilities
- Greet and assist residents, guests, and visitors with professionalism, warmth, and courtesy
- Perform regular and continuous walks throughout the property to monitor safety, cleanliness, and overall resident satisfaction
- Respond promptly and effectively to requests, concerns, and inquiries
- Maintain a safe, secure, and welcoming atmosphere at all times
- Proficient with basic technology, including email and standard computer applications.
- Identify, document, and report maintenance, safety, or security concerns as needed
- Assist with light operational tasks, including lifting or moving items when required
Qualifications
- Strong customer service and communication skills
- Professional, friendly, and attentive demeanor in a fast-paced environment
- Ability to walk and stand for extended periods throughout the shift
- Ability to lift and carry up to 40 lbs
- Detail-oriented with strong problem-solving skills
- Ability to work independently as well as collaboratively within a team
Job Type: Part-time
Pay: Up to $15.00 per hour
Application Question(s):
- This position may require lifting packages up to 40 lbs. Are you able to do this?
- This role requires walking around the property regularly throughout the day. Are you comfortable with this?
- This position requires basic computer skills to log packages and manage visitor information. Are you comfortable using computers for these tasks?
Experience:
- Customer service: 1 year (Required)
Work Location: In person
Salary : $15