What are the responsibilities and job description for the Kendall - Front Desk Concierge | Full-Time (Afternoon) position at 5th Avenue Concierge?
Schedule:
Monday to Friday | 3:00 PM – 11:00 PM
At 5th Avenue Concierge, we represent the highest standard of residential hospitality. Our flagship luxury building in Kendall sets the tone for excellence, discretion, and white-glove service and we are seeking refined, service-driven professionals to become part of this exceptional environment.
This role is ideal for individuals who understand that luxury is in the details. As the first point of contact, you will shape residents’ daily experiences through professionalism, poise, and genuine care. This is not simply a front desk position, it is an opportunity to build a career within Miami’s premier concierge and residential services company.
Key Responsibilities
- Deliver a polished, welcoming experience for residents and guests at all times
- Serve as a knowledgeable and dependable point of contact for inquiries, requests, and deliveries
- Maintain a pristine, secure, and well-organized lobby environment
- Uphold the highest standards of discretion, professionalism, and customer service
- Gain hands-on experience in luxury residential operations and hospitality excellence
Ideal Candidate Profile
- Naturally service-oriented with a passion for creating memorable resident experiences
- Highly reliable, punctual, and trustworthy
- Professional appearance, demeanor, and communication style
- Self-sufficient and confident working independently during evening shifts
- Organized, detail-oriented, and comfortable using basic technology
- Ability to lift and carry up to 40 lbs as required
- Fluent in English (Spanish or additional languages are a plus)
What We Offer
- Experience working with an elite residential community and discerning clientele
- Exposure to luxury service standards and best-in-class hospitality practices
- Growth opportunities within a respected, well-established concierge company
- A professional culture built on respect, consistency, and excellence
This Role Is Perfect For You If:
- You’re seeking a long-term opportunity, not just a temporary position
- You take pride in being dependable, polished, and service-focused
- You want to be part of a team that represents one of Miami’s most prestigious residential properties
- You understand that exceptional service leaves a lasting impression
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Application Question(s):
- This position may require lifting packages up to 40 lbs. Are you able to do this?
- This role requires walking around the property regularly throughout the day. Are you comfortable with this?
- This position requires basic computer skills to log packages and manage visitor information. Are you comfortable using computers for these tasks?
- What made you interested in applying for this position with 5th Avenue Concierge?
Experience:
- Customer service: 1 year (Required)
- Front desk: 1 year (Preferred)
Language:
- English (Required)
- Spanish (Preferred)
Work Location: In person
Salary : $16