Senior Strategic Operations Director

About the Role

We are seeking a dynamic and strategic Senior Strategic Operations Director to support one of our senior executives in leading a high-impact portfolio of initiatives across our Data Sciences, Safety, & Medical Writing (DSSM) organization. This role is ideal for a seasoned operations leader who thrives in complex environments, excels at executive-level communication, and brings a proactive, solutions-oriented mindset.

This individual will serve as a key partner to the executive, helping to drive governance, planning, and execution of strategic initiatives across the business. You will also represent DSSM in cross-functional forums and play a critical role in aligning operational performance with enterprise goals.

What You’ll Do:

• Lead planning and coordination of all Senior Leadership Team (SLT) meetings and strategic forums.
• Support oversight of cross-DSSM strategic initiatives and business objectives.
• Prepare and align content for Operational Reviews (OR), Management Business Reviews (MBR), and earnings call highlights.
• Track and report on key operational metrics (e.g., utilization, TMF, CAPA), and partner with leaders to address performance gaps.
• Manage DSSM communications, SLT Teams site, and executive-level submissions (e.g., People Deal, CEO Awards, IMPACT budgets).
• Oversee cross-functional processes requiring executive approval.
• Drive strategic initiatives and resource planning across cross-functional teams.
• Ensure delivery against key milestones, quality standards, and financial targets.
• Champion best practices and transformational initiatives across the enterprise.

What We’re Looking For

• Bachelor’s degree in Life Sciences, Business, or related field (advanced degree preferred).
• 15 years of experience in the pharmaceutical, CRO, or related industry, with strong exposure to clinical operations, project management, or business operations.
• Proven ability to operate at the intersection of strategy and execution, with a track record of delivering results across global, matrixed organizations.
• Exceptional communication and executive presence; able to distill complex information into clear, actionable insights.
• Strong analytical and problem-solving skills, with experience managing operational KPIs and business performance metrics.
• Brings high emotional intelligence and a collaborative, outgoing approach to stakeholder engagement, with strong influencing, negotiation, and leadership skills that inspire teams and drive results.

Why Join Us?

This is a rare opportunity to work side-by-side with a senior executive, influence enterprise-level decisions, and help shape the future of a global organization. If you’re a strategic thinker with operational depth and a passion for driving impact, we’d love to hear from you.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

The potential base pay range for this role, when annualized, is $122,600.00 - $341,300.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Salary : $122,600 - $341,300