Demo

Quality Assurance Specialist

55 Compass Connections
San Antonio, TX Full Time
POSTED ON 11/27/2025
AVAILABLE BEFORE 1/27/2026
It's a great feeling to work for a company that does so much good for others around the world! Academic Req: Required – Bachelor’s or undergraduate degree from an accredited program/university; Preferred – Graduate degree from an accredited program/university Certifications: First aid, CPR, Emergency behavior intervention Work experience: Required – Four (4) to six (6) years of related experience and/or training; Preferred – Six (6) plus years of related experience and/or training Critical Action Items & Measurable Deliverables: Meet all federal and state regulatory guidelines and standards that are applicable to this position. May conduct scheduled and ad hoc reviews of child records, personnel files, medication logs and operational documentation to verify accuracy, completeness and compliance with applicable guidelines and standards. Maintain documentation of recommendations and any technical assistance provided, May provide oversight of assigned division assets using a pre-determined system for procuring, assigning, and reassigning assets as it related to A-133 guidelines and agency policy. Ensure all vehicle leases are up to date and all maintenance and safety recalls are completed according to lease requirements. May serve as the chair of the division Safety Committee or any other ad hoc committee. Collaborate with program leadership on any updated policies and procedures based on regulatory changes or audit outcomes. Ensure timely submission of records reviews and/or investigations summaries. Collaborate with program leadership during the request for information process and interviews. Participate in scheduled meetings, in-service training, and team decisions. May work evenings, weekends and holidays as needed or requested by position supervisor. Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times. Other Responsibilities and Competencies: Attention to detail and regulatory compliance. Problem solving and process improvement Excellent analytical, documentation and communication skills Ability to manage multiple priorities and maintain confidentiality. Promoting accountability, preventing risk exposure, and safeguarding ethical standards. Maintain a flexible schedule based on organizational needs and site requirements. Provide evaluation and supportive services to programs in the residential service division in the areas of assets, maintenance, food, transportation, and travel/safety. May serve as a liaison between the residential programs and supply vendors, using Compass Connections procurement as appropriate, as it relates to travel, safety, food, maintenance, and assets. Provide tactical and strategic coordination during emergency evacuation of the service population. Provide oversight of division safety initiatives and workplace safety data May provide evaluative oversight of the National School Lunch Program activities and deliverables and supervision of the National School Lunch Program Director. May work irregular days/hours, including nights, holidays, and weekends, depending on needs. May require frequent transverse from one location to another. Meets all deadlines required by program supervisor and federal partners. Requirements: Pass a pre-employment drug screen and random drug screens throughout employment. Provide proof of work eligibility status upon request. Pass a pre-employment and biennial criminal background checks. Demonstrate the ability to: Respond sensitively and competently to the service population’s cultural and socio-economic characteristics. Work collaboratively with other staff members, service providers and professionals. Organize and prioritize responsibilities and duties efficiently. Work in a fast-paced environment and maintain emotional control and professional composure at all times. Maintain computer literacy required to meet the responsibilities of the position. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team. Demonstrate a working knowledge of all Compass Connections policies and procedures. Compass Connections is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof. English (United States) If you like to work with people that believe they can make a difference in the world, this is the company for you! EEO Statement In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. #LI-Quality Assurance #LI-Mid-Senior level #LI-Full-time Guided by care and compassion, Compass Connections has been impacting and meeting the needs of the community’s most vulnerable children and families through residential care, community-based support, foster care, and adoption services. Leveraging more than a century of collective child welfare experience, Compass Connections, a Texas based non-profit organization, is a national leader in connecting, strengthening, and transforming families from around the globe. EEO Statement In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

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