What are the responsibilities and job description for the Support Technician-Entry Level position at 525 Technologies?
Benefits:
About Us: 525 Technologies is an IT company that provides full solution services to schools in the Southeastern area. We are seeking a motivated Support Technician to join our team! Whether switching careers or starting your IT journey, this is a fantastic opportunity to gain hands-on experience in networking, troubleshooting, cable installation, and computer hardware. The ideal candidate will be interested in learning and growing, has a can-do attitude, and a strong work ethic.
Responsibilities :
- Opportunity for advancement
- Training & development
About Us: 525 Technologies is an IT company that provides full solution services to schools in the Southeastern area. We are seeking a motivated Support Technician to join our team! Whether switching careers or starting your IT journey, this is a fantastic opportunity to gain hands-on experience in networking, troubleshooting, cable installation, and computer hardware. The ideal candidate will be interested in learning and growing, has a can-do attitude, and a strong work ethic.
Responsibilities :
- Assist with low-voltage services, IT support (Tier 1 & 2), and audio-visual setups.
- Diagnose hardware and software issues using diagnostic tools and problem-solving techniques.
- Install and configure smart boards, commercial displays, and cameras.
- Troubleshoot and repair hardware and software issues
- Participate in data recovery and networking troubleshooting
- Provide on-site support and maintain documentation of repairs.
- Collaborate with a team of technicians to meet project goals.
- Ensure quality control and maintain inventory of spare parts.
- Career Growth: Cross-training opportunities in Low Voltage, IT, and AV Services.
- Skill Development: Gain real-world experience while working with schools.
- Supportive Team: Work collaboratively with a team dedicated to your success.
- Flexible Opportunities: Perfect for recent grads or those looking to transition into IT.
- Willingness to install and run ethernet cable
- Comfortable using ladders and able to lift over 50 lbs.
- Strong troubleshooting, critical thinking, and time management skills.
- Positive, professional attitude and reliable transportation.
- Passion for technology and a willingness to learn.
- Skilled at managing their time efficiently, prioritizing tasks, and meeting deadlines without constant supervision.