What are the responsibilities and job description for the Host position at 518 Smokehouse Chapin?
Responsibilities:
- Greet and welcome guests as they arrive at the restaurant
- Seat guests and provide them with menus
- Take reservations and manage the waitlist
- Answer phone calls and assist with inquiries or reservations
- Provide excellent customer service and address any guest concerns or issues
- Maintain a clean and organized host/host station
- Collaborate with servers, kitchen staff, and management to ensure smooth operations
Experience:
- Previous experience in a restaurant, hotel, or food service environment is preferred
- Strong customer service skills with the ability to help guests and provide a positive experience
- Familiarity with Toast POS or similar point-of-sale systems is a plus
- Excellent communication skills, both verbal and written
- Phone etiquette and the ability to handle phone inquiries professionally
- Hospitality mindset with a focus on delivering exceptional guest services
This is an exciting opportunity for individuals who are passionate about providing excellent customer service in a fast-paced environment. Join our team and be part of creating memorable experiences for our guests.
Job Types: Part-time, Full-time
Pay: $10.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Work Location: In person
Salary : $10 - $15