Hospice Team Coordinator

Department: 39109 Burlington Walworth - Hospice Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday through Friday 8:00am to 4:30pm. Position is currently hybrid - telework/in office. Local travel occasionally. Major Responsibilities: Maintains staff schedules. Schedules patients for admission and home health aide visits. Coordinate additional staffing resources (SCT, agency) when staffing assistance is needed. Coordinate Face to Face (F2F) visits for physicians/APNs. This requires detailed knowledge of the coverage area for each staffing resource/vendor and any restrictions and/or limitations for each resource/vendor. Responsible for support function and timeliness of execution to meet the required regulations. Monitor specified Epic reports and work ques per defined timelines. Responsible for preparation of weekly IDT meetings. Ensures professional courtesy for effective triage/routing of phone calls and patient privacy. Answers all inbound telephone, screens calls and takes messages. Take intake calls with intake coordinator is unavailable. Performs other duties as assigned. MINIMUM EDUCATION AND EXPERIENCE REQUIRED License/Registration/Certification: A valid driver’s license issued by the Division of Motor Vehicles. Issued by (Governing Body): n/a Level of Education: GED or HS Equivalency Diploma Field of Study (if applicable): n/a Years of Experience: Requires 3 years of exp Describe Type Experience: experience in a medical field such as a hospital or medical office. Knowledge of medical terminology, • Good communication skills, MINIMUM KNOWLEDGE, SKILLS AND ABILITIES (KSA) Experience with multi-line phones Experience with Microsoft applications PHYSICAL REQUIREMENTS AND WORKING CONDITIONS This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Pay Range $21.45 - $32.20 Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care

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