Credit Portfolio Representative

Line of Business: Service & Support About Us Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees. What You'll Be Doing Manage daily collections and maintain strong customer relationships. Respond to credit-related inquiries via phone and email. Support customers onboarding digital platforms and resolve payment issues. Enforce Builders Lien and Payment Bond rights in coordination with Credit Management. Contribute to reducing Days Sales Outstanding (DSO) and improving credit KPIs. What Are We Looking For 2 years in credit, collections, or accounts receivable. Strong communication, organizational, and problem-solving skills. Experience with ERP systems and knowledge of credit processes. Ability to work independently and collaboratively in a fast-paced environment. Commitment to accuracy, confidentiality, and customer service excellence. Work Environment This position is based in an office setting with regular interaction across departments. It requires strong attention to detail, time management, and the ability to manage multiple priorities. What We Offer Competitive base salary, 401(k) retirement savings plan with an automatic company contribution as well as matching contributions, highly competitive benefits programs, including: Medical, Dental, and Vision along with Prescription Drug Benefits Health Saving Savings Account (HSA), Health Reimbursement Account (HRA) and Flexible Spending Account (FSA) AD&D, Short- and Long-Term Disability Coverage as well as Basic Life Insurance Paid Bonding Leave, 15 days of Paid Vacation, 40 hours of Paid Sick Leave and 10 Paid Holidays Equal Opportunity Employer - Minority / Female / Veteran / Disabled Shaping the future, building successes Heidelberg Materials – your springboard into the future of the construction materials industry. As a globally leading company in the construction sector, we manufacture one of the most widely used products, paving the way not only toward more sustainable production but also toward your personal success story. Our bold and innovative approach focuses on massive CO₂ reduction, efficient recycling technologies, and digital solutions – setting new standards for the industry. In our globally connected and locally rooted community, your ideas have the power to shape a better tomorrow for people. With us, you’re not just shaping the industry’s future; you’re shaping your own. Let’s get to work! Heidelberg Materials is one of the world's largest integrated manufacturers of building materials and solutions with leading market positions in cement, aggregates, and ready-mixed concrete. We are represented in more than 50 countries with around 51,000 employees at almost 3,000 locations. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.