What are the responsibilities and job description for the Customer Service Specialist position at 5 Star Roofing Company?
Company: 5 Star Roofing Company. A 30-year-old family-owned business providing roof replacement, storm restoration, siding, and gutters.
Position: Business Development Phone Representative - Work with homeowners and schedule appointments for home improvement services.
✅ Competitive Salary, Commission, and Bonus
Experience
• Minimum 3-5 years of telephone experience
• A proven track record in an outbound, lead generation sales environment is a must
• Excellent verbal and written communication skills
Responsibilities
• Develop relationships with homeowners
• Qualify leads and schedule appointments for Home Improvement services
Required Skills
• Exceptional client and database management skills - ability to develop and schedule appointments and manage lead database
• Excellent phone communication and appointment-setting skills
• Strong business development, lead generation, and relationship-building track record
To Apply: All applicants must submit an updated resume along with active contact phone number. Answer all screening questions. Qualified candidates will be contacted for phone interview.
5 Star Roofing Company is a 30 year family owned business providing roof replacement, storm restoration, siding, and gutter services.