Student Housing Manager - Full-Time, On-site Lubbock, Texas

Job Details

• Position: Full-Time, Live-In / On-Site
• Compensation: Full-time salary plus complimentary on-site housing (utilities included)
• Schedule: Full-time (typically 40 hours per week). Requires flexibility for evening and weekend availability, as well as on-call emergency response.
• Location: Lubbock, Florida (Must reside in the designated on-site staff housing)
• Start Date: July 1 or August 1st, 2026

About 4stay

4stay is an on- and off-campus housing solution for higher education institutions and schools, connecting them with housing providers who offer furnished accommodations—including student residences, dormitories, homestays, co-living spaces, individual hosts, and roommates. 4stay is seeking a dedicated, full-time, live-in Student Housing Manager for our Lubbock, Texas location to oversee day-to-day operations and foster a vibrant student community.

Primary Responsibilities

• On-Site Presence & Leadership: Serve as 4stay’s primary on-site representative. Live on the property to oversee daily operations, ensure community safety, and maintain a high standard of living for all residents.
• Operations & Communication: Act as the vital bridge between on-site activities and the remote corporate team, ensuring all deadlines are met and updates are communicated effectively.
• Documentation: Meticulously document all property actions, incidents, and maintenance requests in accordance with company protocols.
• Tours & Orientations: Conduct professional property tours for prospective residents and lead comprehensive student orientations using provided materials.
• Property Inspections: Perform regular, detailed inspections of apartments and common areas. Promptly document and report any damages, maintenance needs, or safety concerns to the 4stay management team.
• Emergency Response: Serve as the primary point of contact for after-hours and weekend emergencies, demonstrating the ability to promptly address, de-escalate, and resolve issues within 24 hours (or immediately, depending on severity).

Secondary Responsibilities

• Stakeholder Relations: Maintain positive, professional relationships with students, university coordinators, clients, vendors, and local contractors.
• Community Setup & Logistics: Coordinate and assist in the physical setup of housing communities, including final premises inspections, furniture procurement/inventory, and utility installations.
• Notice & Entry Compliance: Provide appropriate, professional advance written notice to students prior to entering apartments for scheduled maintenance or inspections.
• Turnover Management: Conduct rigorous move-out inspections and ensure all apartments/houses are perfectly cleaned, staged, and prepared before key turnover to incoming residents.

Requested Skills & Qualifications

• Schedule Flexibility: Ability to work a flexible full-time schedule, including evenings and weekends, and manage the unique flow of a live-in role.
• Organizational Excellence: Strong organizational and time-management skills with a proven ability to prioritize tasks, multitask, and meet tight deadlines.
• Team Collaboration: Ability to work seamlessly with remote teams while operating independently on-site to deliver exceptional results.
• Communication: Exceptional written, verbal, and presentation communication abilities.
• Professional Integrity: High level of professional integrity and discretion when handling sensitive student-related matters or personal data.
• Cultural Competency: Strong cross-cultural sensitivity and the ability to communicate effectively with a diverse, international student population.
• Conflict Resolution: Proficiency in mediation, conflict resolution, and student crisis management.
• Industry & Role Experience:
• Prior experience in student housing, residential life, property management, or hospitality is highly preferred.
• Relevant training in property management, housing regulations, and leasing procedures is a strong plus.
• Credentials or a proven background in student housing, student engagement, and campus life are highly valued.
• Background Check: Must be willing to undergo a comprehensive background check.

Language:

• English (Required)

Location:

• Lubbock, TX 79401 (Required)

Work Location: In person