What are the responsibilities and job description for the Client Service Specialist - Employee Navigator position at 4myBenefits?
Job Description
Job Description
Job Opportunity – Client Service Specialist with 4myBenefits in Cincinnati, OH
Do you thrive in supporting and providing effective solutions to customers? Does being a critical part of the success of a company motivate you? If so, we want to speak with you!
As the Client Service Specialist with 4myBenefits, you will be the main point of contact for our clients and various internal departments within the company and provide ongoing service delivery to support client requirements and needs.
Other responsibilities include :
- Serve as the first-level system support for assigned clients and communicate with customers daily via phone, email, and web conferencing.
- Perform system configuration and testing to meet client requirements for projects and annual enrollment.
- Administer the benefits administration system accurately and timely.
- Work in a team-based environment to ensure processes are implemented properly.
- Work directly with multiple internal and external teams and contacts including Account Management and EDI teams, clients, and carriers.
- Training clients to use the 4myBenefits systems.
- Maintaining and updating client profiles using SalesForce.
- Support ACA processing.
Skill Requirements :
About 4myBenefits
Founded in 1999, 4myBenefits is a leading provider of benefits administration and enrollment software. As a leader in the field, 4myBenefits works closely with over 1,000 midsize to large businesses, all across the country. Due to its high demand, 4myBenefits continues to grow as a business year over year.
To learn more about us and the services we provide, visit our website :
http : / / www.4mybenefits.com /
If you are ready for a new challenge and meet the qualifications outlined above apply online today. Be part of our future!
EEO / M / F / D / V. No third-party applications, please.
Company Description
4myBenefits was built to help improve and streamline benefits communication and administration. As one of the original pioneers of broker-centric distribution, 4myBenefits helped create and shape today's broker technology marketplace.
Today, hundreds of employers trust 4myBenefits to communicate and administer their benefits. 4myBenefits services are distributed by over 200 insurance brokers, benefit consultants, banks, and other benefit intermediaries. From technology platforms to fulfillment and outsourcing options 4myBenefits offers a variety of benefits administration solutions that are tailored to your needs and your budget.
Company Description
4myBenefits was built to help improve and streamline benefits communication and administration. As one of the original pioneers of broker-centric distribution, 4myBenefits helped create and shape today's broker technology marketplace. Today, hundreds of employers trust 4myBenefits to communicate and administer their benefits. 4myBenefits services are distributed by over 200 insurance brokers, benefit consultants, banks, and other benefit intermediaries. From technology platforms to fulfillment and outsourcing options 4myBenefits offers a variety of benefits administration solutions that are tailored to your needs and your budget.