What are the responsibilities and job description for the Administrative Assistant & Long-Term Care Insurance Claims Coordinator position at 4Ever Young Living, Elder Care Solutions?
Location: Orange County, CA (Hybrid/In-Person Preferred)
Company: 4Ever Young Living Eldercare Solutions
About Us4Ever Young Living Eldercare Solutions is a premier eldercare concierge company dedicated to helping families navigate the aging journey with confidence and peace of mind. We provide personalized guidance in long-term care insurance claims management, home care coordination, senior living placement, and eldercare advocacy throughout Southern California.
We are seeking a highly organized, detail-oriented professional to serve as both an Administrative Assistant and Long-Term Care Insurance Claims Coordinator. This individual will work directly with the owner and play a key role in supporting daily operations, client communications, and insurance claim management.
Position OverviewThis is an ideal opportunity for someone who thrives in a fast-paced environment, takes initiative, and enjoys helping families through complex situations. The right candidate is a self-starter, resourceful problem solver, exceptional communicator, and team player who can manage multiple priorities with professionalism and compassion.
Key ResponsibilitiesExecutive & Administrative Support
- Provide direct administrative support to the owner.
- Manage calendars, appointments, and meeting coordination.
- Organize and maintain client records and documentation.
- Assist with CRM management and data entry.
- Prepare correspondence, reports, and client communications.
- Track projects and ensure timely follow-up on action items.
Long-Term Care Insurance Claims Coordination
- Assist with the collection and organization of claim documentation.
- Communicate with insurance carriers, healthcare providers, families, and care communities.
- Track claim status and maintain detailed records.
- Coordinate physician forms, assessments, and supporting documentation.
- Monitor deadlines and follow up on outstanding requirements.
- Help ensure claim files are complete and accurate.
Client & Care Coordination Support
- Serve as a professional and compassionate point of contact for clients and families.
- Assist with intake calls and information gathering.
- Coordinate appointments, tours, and consultations.
- Support placement and home care operations as needed.
- Maintain confidentiality and compliance with HIPAA requirements.
- Minimum 3 years of administrative, executive assistant, healthcare administration, insurance, or related experience.
- Exceptional organizational and time-management skills.
- Strong attention to detail and follow-through.
- Excellent verbal and written communication skills.
- Proficiency with Microsoft Office, Google Workspace, and CRM systems.
- Ability to manage multiple projects simultaneously.
- Comfortable learning new software and processes.
- Professional, compassionate, and service-oriented demeanor.
- Experience with long-term care insurance claims.
- Background in healthcare, senior care, insurance, case management, or medical administration.
- Familiarity with HIPAA and healthcare documentation.
- Experience working with older adults and their families.
- Outstanding work ethic
- Self-starter who takes initiative
- Strong problem-solving abilities
- Excellent time management skills
- Highly organized and detail-oriented
- Team player with a positive attitude
- Not dependent on constant direction or supervision
- Committed to delivering exceptional client service
At 4Ever Young Living Eldercare Solutions, you'll have the opportunity to make a meaningful impact on the lives of seniors and their families while working closely with an experienced industry leader. This role offers growth potential, professional development, and the chance to be part of a mission-driven organization that truly makes a difference.
To Apply: Please submit your resume and a brief cover letter explaining why you would be a great fit for this role.
"Please describe a situation where you had to manage multiple competing priorities with minimal supervision. How did you stay organized and ensure nothing fell through the cracks?"