Recovery Coach (male-identifying)

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Client Engagement (70%)
• • Effectively facilitate multiple clients’ services in private and group engagement settings.

  • Utilize peer-based best practices to engage, motivate, and support individuals in their recovery progress, incorporating techniques such as motivational interviewing, assertive engagement, trauma-informed care, and individualized approaches tailored to each client's unique needs.

  • Monitor behaviors of visitors to the clinic or client groups and react appropriately, including de-escalating heightened situations, responding to threats to safety and security, and taking other actions as needed.
  • Provide services to clients professionally, ethically, and within 4D Recovery best practices.
  • Communicate effectively with team members to ensure appropriate services are being provided to all clients.
  • Report any incidents immediately to leadership to ensure immediate responses.
  • Support transportation of clients, when needed.
• Documentation (20%)
• • Responsible for documenting all client service activities within the required time 24 hours.
  • Must utilize the Electronic Health Record system to maintain appropriate casenotes.
• Program Coordination (10%)
• • Perform outreach and engagement activities in a variety of settings as directed by immediate supervisor.

OTHER DUTIES AND RESPONSIBILITIES

• Attend supervision, team, and agency meetings as directed.
• Assist with other recovery support services as directed.
• This position may require handling and disposal of needles as part of clean-up duties, necessitating adherence to proper safety protocols to mitigate potential risks and ensure a safe working environment.
• Perform other duties as assigned.

JOB/BEHAVIORAL COMPETENCIES

• Skilled with Conflict Management. You must possess basic essential skills related to de-escalation and conflict resolution. With a community center open to all individuals who want a safe environment, this position requires managing and overseeing all interactions between clients/community members and navigating conflict in a safe and restorative manner.
• Service. You must support an organizational culture that reflects the value placed on high quality client services and inter-departmental collaboration. This requires managing and maintaining excellent professionalism and ethical boundaries.

MINIMUM QUALIFICATIONS AND EXPERIENCE

• This position typically requires a High School Diploma/GED.
• At least two years of continuous abstinence from all forms of drugs and alcohol, except those prescribed by a doctor (excluding marijuana based on federal laws). Two years of recovery is required per MHACBO specifications.
• This position typically requires a valid driver’s license for state of residency and a driving record permitting coverage under the corporate liability policy. If driving a personal vehicle for work purposes, must also have and maintain personal auto liability coverage and complete a vehicle safety inspection. All employees driving for work purposes, regardless of whether driving a personal or agency vehicle, must complete the agency’s driving approval process before they drive for work. At minimum, reliable transportation is required.
• Must be a Certified Recovery Coach or be eligible to achieve the certification within three months of hire.
• Lived experience related to the population being served.
• Understanding of multiple pathways to recovery and recovery support services.
• Ability to work independently and on a team.
• Able to establish and maintain professional boundaries while providing supportive services and building trusting relationships with clients, staff and community partners.
• Excellent communication, trauma-informed approach and conflict resolution skills.
• Well-developed documentation skills and a strong commitment to quality management; ability to write accurate and concise reports while meeting tight deadlines.
• Functional ability with Google Suite programs including: GMail, GDrive, GCalendar, GDocs, etc.
• Must be dependable, flexible and punctual, and exhibit strong time management skills.
• Able to communicate clearly, concisely, and effectively both orally and in writing. Able to clearly articulate information to people of varying cultural, linguistic, and educational backgrounds.
• Able to problem solve and develop creative approaches.

PREFERRED QUALIFICATIONS

• At least two years experience working with minority communities and knowledge of the current disparities that certain communities of service users may face more broadly in society.
• Familiarity with QPR and crisis intervention.
• WA Certified Peer Specialist.

PHYSICAL DEMAND

The physical effort typically applied in this job includes:

The effort reflected in the above chart is typically applied in the following work positions:

MENTAL OR VISUAL DEMAND

WORKING CONDITIONS

These are the kinds of disagreeable elements this position would typically be exposed to in the work area:

ATTENDANCE

• This position requires establishing an on-call schedule with clients to navigate after-hours client emergencies

SAFETY

• Interpersonal skills and conflict management
• De-escalation of hostile interpersonal situations

JOB DETAILS

• Employer-sponsored Health insurance, Dental insurance, and Vision insurance
• Voluntary Life AD&D Insurance, Healthcare FSA, and Dependent Care FSA
• 3.5 weeks Paid Time Off per year
• Retirement plan (403B with matching program)
• 14 Paid Holidays per year (including 4 floating holidays)
• Wellness Reimbursement Program
• Employee assistance program
• Paid parental leave
• Professional development assistance
• Flexible schedule

FLSA STATUS

EEO CLASSIFICATION