Quality Assurance Specialist

Company Overview

At 4A Consulting, we turn complexity into opportunity. Founded in 2014 and headquartered in Baltimore, MD, we are a women-owned, boutique consulting firm specializing in delivering innovative, data-driven solutions to both the Federal Government and Fortune 500 clients. Our team blends deep industry knowledge with advanced technologies to design tailored strategies that drive measurable and sustainable outcomes. We pride ourselves on an agile, collaborative approach that helps organizations navigate challenges and seize emerging opportunities in a rapidly evolving digital landscape. At 4A, we don’t just deliver projects, we build trusted partnerships that empower our clients to lead with confidence in the digital age.

Position Overview

We are seeking a Quality Assurance Specialist to ensure the quality, reliability, security, and performance of enterprise applications supporting complex business workflows, integrations, and regulatory operations. The role will work closely with development teams, business stakeholders, and project leadership to deliver high-quality software solutions.

Key Responsibilities

• Develop and execute comprehensive test strategies, test plans, test cases, and validation procedures that ensure application functionality, performance, reliability, and usability across the CompHub platform.
• Perform manual, automated, integration, regression, user acceptance, accessibility, security, and performance testing activities to validate application enhancements and releases.
• Validate complex business workflows involving claims processing, adjudication, hearing scheduling, document management, reporting, and external agency integrations.
• Collaborate with developers, business analysts, product owners, and stakeholders to clarify requirements, identify testing scenarios, and ensure complete coverage of functional and technical requirements.
• Design and execute test scenarios that validate application integrations, APIs, authentication workflows, cloud services, document processing functionality, and data exchange processes.
• Utilize Azure DevOps, defect tracking tools, and test management platforms to document test cases, manage testing activities, track defects, and report quality metrics.
• Support automated testing initiatives by identifying opportunities for automation, developing reusable testing assets, and integrating testing activities into CI/CD pipelines.
• Perform data validation activities using SQL queries and database analysis techniques to ensure data accuracy, integrity, and consistency across business processes.
• Participate in release planning, deployment validation, smoke testing, and post-deployment verification activities to support successful production releases.
• Contribute to continuous improvement efforts by recommending enhancements to testing processes, quality standards, automation frameworks, and delivery practices.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, Information Systems, or a related technical discipline. Equivalent professional experience may be considered.
• Five (5) or more years of software quality assurance and testing experience supporting enterprise applications and business-critical systems.
• Three (3) or more years of experience utilizing automated testing frameworks, automation tools, and modern testing methodologies within Agile development environments.
• Demonstrated experience creating test plans, test cases, testing strategies, defect documentation, and quality reporting deliverables.
• Experience performing functional, integration, regression, performance, and user acceptance testing activities across complex enterprise applications.
• Working knowledge of SQL and database validation techniques used to verify business processes, application logic, and data integrity.
• Experience utilizing test management, defect tracking, and collaboration tools such as Azure DevOps, JIRA, TestRail, or similar platforms.
• Strong analytical, troubleshooting, and problem-solving skills with the ability to identify root causes and recommend corrective actions.
• Excellent communication skills with the ability to collaborate effectively across technical teams, business stakeholders, and leadership groups.

Preferred Qualifications

• Experience supporting Federal, State, or Local Government agencies and participating in large-scale modernization initiatives involving mission-critical business applications.
• Experience working within workers' compensation, insurance, healthcare, financial services, claims processing, legal services, or other regulated industries where data accuracy and compliance are critical.
• Familiarity with testing complex business workflows involving case management, adjudication processes, claims lifecycle management, document workflows, and stakeholder communications.
• Experience validating enterprise integrations, REST APIs, authentication services, external agency interfaces, and cloud-hosted applications.
• Knowledge of Electronic Data Interchange (EDI), insurance transaction processing, data exchange standards, or integration testing involving external organizations.
• Experience supporting accessibility compliance initiatives and validating applications against WCAG 2.1 AA standards or comparable accessibility requirements.
• Familiarity with Azure App Services, Azure Active Directory B2C, Azure Blob Storage, SharePoint Online, and cloud-native application architectures.
• Experience implementing automated testing within CI/CD pipelines, DevSecOps environments, and modern software delivery frameworks.

Why Join 4A

• Be part of a mission-driven, women-owned consulting firm with a reputation for excellence.
• Work on high-impact projects across federal and commercial clients.
• Collaborate in an inclusive, growth-oriented culture where innovation is valued.
• Access career development programs, mentorship, and learning opportunities.
• Enjoy a comprehensive benefits package, flexible work options, and a focus on work-life balance.

Equal Opportunity Statement

4A Consulting is an Equal Opportunity Employer committed to an inclusive hiring process. Applicants requiring a reasonable accommodation due to a disability may contact accommodations@4a-consulting.com. This email is intended solely for accommodation requests.

Please note that 4A Consulting participates in the federal E-Verify program. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. 4A Consulting will only use E-Verify once you have accepted a job offer and completed the Form I-9.