What are the responsibilities and job description for the Garage Door tech position at 495 Garage Door Inc?
Company Description 495 Garage Door Inc. is a family-owned garage door company established in 2012, specializing in affordable repair, installation, and parts for residential and commercial customers. The company provides new garage door and opener installations, as well as emergency repair services. 495 Garage Door Inc. works with major garage door opener brands and offers transparent flat pricing over the phone. As a small but steadily growing business, the team takes pride in earning most of its work through word-of-mouth referrals. The company’s reputation is built on reliable service, professionalism, and a commitment to customer satisfaction.
Role Description This is a full-time, on-site Garage Door Technician role based in Silver Spring, MD. The Garage Door Technician will install, repair, and maintain garage doors, openers, springs, cables, rollers, tracks, and related hardware at customer locations. Daily responsibilities include troubleshooting mechanical and electrical issues, performing safety inspections, and recommending appropriate repair or replacement options. The technician will load and unload materials, keep tools and work vehicles organized, and complete work orders and basic documentation accurately. The role also involves communicating clearly with customers, providing professional on-site service, and following all company safety policies and industry best practices.
Qualifications
Role Description This is a full-time, on-site Garage Door Technician role based in Silver Spring, MD. The Garage Door Technician will install, repair, and maintain garage doors, openers, springs, cables, rollers, tracks, and related hardware at customer locations. Daily responsibilities include troubleshooting mechanical and electrical issues, performing safety inspections, and recommending appropriate repair or replacement options. The technician will load and unload materials, keep tools and work vehicles organized, and complete work orders and basic documentation accurately. The role also involves communicating clearly with customers, providing professional on-site service, and following all company safety policies and industry best practices.
Qualifications
- Hands-on mechanical aptitude and experience using basic hand and power tools, with the ability to safely lift and handle heavy materials.
- Basic knowledge of electrical components and willingness to learn garage door opener systems and related technology.
- Strong troubleshooting, problem-solving, and attention-to-detail skills for diagnosing and resolving garage door and opener issues.
- Professional customer service and communication skills, with the ability to explain work performed and options in a clear, respectful manner.
- Valid driver’s license with a clean driving record and ability to travel to customer sites throughout the service area.
- Ability to work on-site in varying weather conditions, climb ladders, and follow all safety procedures and company guidelines.
- High school diploma or equivalent; prior experience in garage doors, construction, maintenance, or a related trade is preferred but not required.
- Reliability, punctuality, and willingness to participate in occasional emergency or after-hours service as needed.