Director of Operations

Company Overview: 46 Entertainment is a Dynamic Production and Entertainment Company based in Gallatin, TN. We pride ourselves on being a powerhouse of event engineers, consisting of technical creatives with specialized expertise in event production and management. Our mission is to collaborate with each client to craft their most impactful events, offering creative development, turnkey solutions, and technical bandwidth. We have built a House of Production that welcomes visionaries like you to turn your wildest ideas into unforgettable experiences.

Job Overview: The Director of Operations oversees all warehouse and asset operations at 46 Entertainment, ensuring seamless coordination between departments, efficient resource use, and consistent delivery of high-quality event gear and logistics. This position provides top-level leadership and strategic oversight for the Warehouse Manager, Asset Manager, and Warehouse Technician, ensuring the day-to-day usage of assets and deployments are organized, efficient, and aligned with company standards.

Reports to: VP of Production

Compensation: Salary

Responsibilities:

1. Warehouse Oversight

• Provide strategic oversight and leadership for all warehouse operations.
• Support the Warehouse Manager in ensuring all gear preparation, de-preparation, and logistics are executed efficiently and on schedule.
• Monitor workflow, labor allocation, and timelines to ensure deadlines and quality standards are consistently met.

2. Asset Management & Logistics

• Partner with the Asset Manager to track, maintain, and manage company inventory systems.
• Oversee and enforce asset management policies, maintenance logs, and repair documentation.
• Ensure all equipment is accurately scanned, tracked, and documented in inventory software.

3. Cross-Department Coordination

• Lead operational meetings with Production Managers and Warehouse leadership to align on pull lists, timelines, and event needs.
• Ensure clear communication between production, logistics, and warehouse teams.
• Support scheduling and forecasting for labor, trucking, and gear requirements for upcoming events.

4. Team Leadership & Development

• Provide guidance and accountability for the Warehouse Manager, Asset Manager, and Warehouse Technician.
• Develop goals and performance expectations for warehouse and asset teams.
• Foster a positive, collaborative culture that promotes efficiency, accuracy, and growth.

5. Operational Efficiency & Process Improvement

• Implement and refine workflows, logistics systems, and asset tracking processes.
• Develop and maintain Standard Operating Procedures (SOPs) for warehouse and asset operations.
• Identify inefficiencies and create solutions to optimize space, time, and labor utilization.

6. Budgeting & Resource Management

• Assist in forecasting and managing departmental budgets for labor, maintenance, and equipment.
• Track operational expenses, ensuring cost-effective decisions.
• Ensure responsible use of company assets and financial resources.
• Assist in all purchasing of new assets and implementation of those assets

7. Safety & Compliance

• Oversee compliance with company and legal safety standards.
• Ensure a clean, organized, and safe work environment for all employees.

Qualifications:

• Proven experience as an Operations Manager in live events or the entertainment industry.
• Strong leadership skills, with the ability to inspire and motivate a team towards achieving event excellence.
• Excellent organizational and project management abilities, with a keen eye for detail.
• Exceptional budgeting and financial management skills.
• Strong negotiation and vendor management capabilities.
• Comprehensive knowledge of event production elements, including audio, video, lighting, staging, and technical equipment.
• Proficiency in event management software and tools.
• Familiarity with health and safety regulations and permits for event production.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with clients, team members, and external partners.
• Ability to work under pressure and manage multiple priorities in a fast-paced environment.
• Flexibility to work evenings and weekends, as required by event schedules.

Join our team at 46 Entertainment and be a part of an exciting and innovative company that values creativity, collaboration, and excellence in event production. Together, we will turn visionary ideas into unforgettable experiences for our clients and event attendees.