Patient Access ED Registration Specialist

Administrative Support Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. The Patient Access ED Registration Specialist is the first point of contact and creates a welcoming environment to include anticipation and action on the needs of our internal and external customers in the emergency department care setting. The role is responsible for accurately identifying patients and completing demographic, financial, regulatory and medical information. Essential Job Function Utilizes tools and resources to perform responsibilities accurately and efficiently to obtain and enter required information for registration into the electronic health system. Follows prescribed procedures for positive identification and medical record number assignment and Reviews demographic and insurance information for completeness, and follows through with correcting any deficiencies, so collection efforts are not delayed due to insufficient or incorrect information. Ensures EMTALA compliant registration steps are taken for emergency department patients. Identifies patients who present with critical symptoms and activates clinical protocols. Ensures ALL appropriate regulatory signatures are obtained. Thoroughly and accurately documents insurance verification information, identifying deductibles, copayments, coinsurance, and policy limitations and verifies patient liabilities with payers, calculates patient payment, requests payment at the time of registration and documents in the EHR. Consistently displays good customer service behaviors to ALL patients and visitor to promote positive patient experiences. Assists patients to their destination as needed and manage patient visitor flow according to hospital policy and safety guidelines. Performs other duties as assigned. Education Required: Associate’s degree in healthcare administration, medical office administration, or related field required.4 Years related experience in lieu of associate's degree. Experience Required: 1 year experience in a healthcare setting, particularly in patient registration, insurance verification, or a similar administrative role Licensure/Certification/Listing Preferred: Certification in healthcare administration (e.g., Certified Healthcare Access Associate – CHAA) Work Shift : Days/Weekend Rotation (United States of America) On Call Required No FTE: 0.94 Job Type: Benefit Eligible (20-39) Hours/Week Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.