What are the responsibilities and job description for the Branch Manager position at 4 Horn Management?
PRIMARY FUNCTION:
The Branch Manager is responsible for the performance and direction of operations, accounting, and customer service of the Branch. Managers will supervise and lead Branch employees, teaming with the Sales Team, to accomplish complete customer satisfaction and Branch financial goals.
EDUCATION & SKILLS REQUIRED:
- Must have a High School diploma; Bachelor's degree in a related field preferred
- Must have a minimum of 5 years of experience in commercial/industrial/oilfield equipment rental and service with at least 2 years of management experience
- Must be able to work 7 AM to 5 PM schedule with additional time required according to customer needs
- Must have a valid Driver’s License and be able to travel as needed
- Must have experience leading a team to complete department assigned projects
- Must be detail oriented and organized and have excellent problem-solving skills
- Must be able to multi-task and work on many different projects at one time
- Must have solid computer skills (RentalMan experience is a plus)
PRIMARY DUTIES:
- Manages the employees and/or operations in the coordinating of all rental equipment (and rental equipment accessories) inventory, accounting, deliveries, services, and pickups
- Manages relationships with customers to ensure customer expectations are met, exceeded, and good will is maintained for future business
- Maintain professional and ethical business relationships with all customers and employees following established company policies and procedures
- Act as a liaison between Branch and corporate departments, i.e., Safety and Human Resources, to ensure compliance needs are met such as EEO, FLSA, OSHA, etc.
- Manages costs and revenues, P&L, man-hour budgets, and projections of the Branch to meet expected financial goals
- Manages the retention and hiring of Branch staff, including: Interviewing, hiring, training, performance appraising, and disciplining Branch employees
- Monitors competition and creates strategy to stay on top in the market
- Develops plans for the efficient use of materials, employees, and equipment where applicable
- Develops and maintains reports, presentations, and forecasting of Branch data to Company management, recommending budgets and marketing strategies
- Performs other tasks and duties as assigned by Management
4-Horn Trench & Shoring is an Equal Opportunity Company.