What are the responsibilities and job description for the Application Support Engineer position at 4 Consulting Inc?
Job Title: Application Support Engineer
Location: Mason, OH
Duration: long term
Job ID: 4CI -76
Required Qualifications:
- Experience in technical support leadership or team coordination
- Cloud or SaaS application support experience
- Automation and self-service support tools exposure
- Experience in multi-vendor or global support environments
- Application Support experience (6–9 years, advanced level)
- Incident Management, Problem Management, Change Management
- Strong troubleshooting of hardware, software, and network issues
- Experience with support tools: ServiceNow, Jira Service Desk, Zendesk