Director of Training

Nature of Work: The Director of Training provides strategic leadership, vision, and oversight for all agency-wide training and professional development initiatives. This role ensures that training systems are aligned with the agency’s mission, regulatory requirements, strategic goals, and workforce development priorities. The Director of Training designs and oversees a comprehensive training framework that supports compliance, quality services, staff retention, leadership development, and continuous improvement. This position collaborates closely with executive leadership, department directors, and external partners to ensure a highly skilled, competent, and prepared workforce.

Essential Functions:

Strategic Training Leadership

• Provide strategic direction and long-term planning for agency-wide training and workforce development initiatives.

• Develop and maintain a comprehensive training strategy that aligns with regulatory requirements, organizational goals, and best practices in adult learning.

• Ensure training systems support onboarding, core competencies, annual refresher training, leadership development, and career pathways.

• Evaluate training effectiveness using data, outcomes, and feedback; implement continuous improvements.

• Advise executive leadership on training trends, risks, and workforce development needs.

Training Systems, Operations, and Compliance

• Oversee the design, implementation, and maintenance of all training programs and curricula.

• Ensure all required training meets federal, state, licensing, and accreditation standards.

• Provide oversight of learning management systems (LMS) and training data systems to ensure accuracy, compliance, and usability.

• Ensure timely and accurate reporting of training compliance to internal leadership and external regulatory bodies.

• Establish standardized training policies, procedures, and documentation practices.

Grant Oversight and Resource Management

• Provide oversight of training-related grants and funding sources, including the Alfond Grant.

• Ensure compliance with grant requirements, deadlines, reporting, and documentation.

• Collaborate with leadership to identify funding opportunities that support workforce development and training innovation.

• Manage training-related budgets, contracts, and external vendors as assigned

Leadership Development and Staff Support

• Oversee the development and implementation of leadership and supervisory training programs.

• Support department leaders in building staff competency, performance improvement, and career development plans.

• Promote a culture of learning, professional growth, and continuous improvement across the organization.

• Ensure training approaches are inclusive, accessible, trauma-informed, and equity-focused.

Supervision and Team Leadership

• Provide direct supervision, coaching, and performance management for the Training Manager.

• Provide indirect oversight and guidance for Training Specialists and other training staff.

• Set priorities, allocate resources, and ensure effective coordination of training personnel.

• Model ethical leadership, accountability, and collaboration.

Community and External Relations

• Represent the agency in regional, statewide, and professional training initiatives and collaborations.

• Build and maintain partnerships with external training providers, educational institutions, and professional organizations.

• Support the development of external training opportunities, when appropriate, to enhance community impact or generate revenue.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time.

Additional Expectations

• Ability to work flexible hours, including occasional evenings or weekends, based on agency needs.

• Travel between agency locations as necessary.

• Commitment to confidentiality, ethical standards, and equity in leadership.

Physical Requirements/Work Environment:

• This position operates in both a professional office environment and program site settings.

• Regularly required to sit, stand, walk, use hands to operate office equipment, and talk or hear in person and via phone or video conferencing.

• May occasionally be required to lift up to 75 pounds when observing or modeling physical interventions or life skill supports.

• Must be able to travel independently between agency locations and to community meetings or events.

• May require occasional evening or weekend hours depending on agency needs.

• Must be able to remain flexible and responsive to unplanned situations, such as participation in incident response or facility concerns.

Qualifications:

• Bachelor’s degree in education, human services, organizational development, social sciences, or a related field required.

• Minimum of three (3) years of progressive experience in training, staff development, or workforce development.

• Minimum of three (3) years of progressively responsible leadership experience, including supervisory experience in the human services or nonprofit sector.

• Strong understanding of service delivery systems for individuals with intellectual and developmental disabilities.

• Excellent written and verbal communication skills, including the ability to communicate effectively with stakeholders at all levels.

• Demonstrated ability to manage complex systems, lead through change, and promote a positive organizational culture.

• High proficiency in Microsoft Office applications, learning management systems, and comfort with data systems and electronic documentation platforms.

• Valid and insurable Maine driver’s license required.

• Ability to pass required background checks, to include: Adult/Child Protective Services; criminal history; OIG Exclusion list; National Sex Offender Registry; Bureau of Motor Vehicles record; and Maine CNA Registry.

Physical Requirements/Work Environment:

• This position operates in both a professional office environment and program site settings.

• Regularly required to sit, stand, walk, use hands to operate office equipment, and talk or hear in person and via phone or video conferencing.

• May occasionally be required to lift up to 75 pounds when observing or modeling physical interventions or life skill supports.

• Must be able to travel independently between agency locations and to community meetings or events.

• May require occasional evening or weekend hours depending on agency needs.

• Must be able to remain flexible and responsive to unplanned situations, such as participation in incident response or facility concerns.

Qualifications:

• Bachelor’s degree in education, human services, organizational development, social sciences, or a related field required.

• Minimum of three (3) years of progressive experience in training, staff development, or workforce development.

• Minimum of three (3) years of progressively responsible leadership experience, including supervisory experience in the human services or nonprofit sector.

• Strong understanding of service delivery systems for individuals with intellectual and developmental disabilities.

• Excellent written and verbal communication skills, including the ability to communicate effectively with stakeholders at all levels.

• Demonstrated ability to manage complex systems, lead through change, and promote a positive organizational culture.

• High proficiency in Microsoft Office applications, learning management systems, and comfort with data systems and electronic documentation platforms.

• Valid and insurable Maine driver’s license required.

• Ability to pass required background checks, to include: Adult/Child Protective Services; criminal history; OIG Exclusion list; National Sex Offender Registry; Bureau of Motor Vehicles record; and Maine CNA Registry.

Are you passionate about developing people, building strong teams, and creating meaningful learning experiences? 3Rivers is seeking an innovative and mission-driven Director of Training to lead the development and advancement of our agency-wide training and professional development programs.

This is more than a training role — it is an opportunity to help shape and strengthen workforce development across a growing organization. As 3Rivers continues to integrate and evolve following a multi-agency merger, the Director of Training will play a key leadership role in evaluating current training practices, identifying gaps and opportunities, and developing a more consistent, effective, and unified training program across the agency.

We are looking for a collaborative leader who is excited by the opportunity to take existing training systems, processes, and ideas and help transform them into a cohesive agency-wide approach that supports onboarding, leadership development, compliance, employee growth, and quality services.

This role is ideal for someone who values innovation, relationship-building, continuous improvement, and person-centered leadership — and who is energized by the opportunity to help create structure, consistency, and long-term sustainability within a changing organization.

If you are ready to make a meaningful impact on employee development, organizational culture, and the future of training at 3Rivers, we encourage you to apply.