What are the responsibilities and job description for the Information Technology Support Specialist position at 3MG Roofing & Solar?
IT Support Technician
*NO AGENCIES OR THIRD PARTIES *
Company Overview
3MG Solutions, LLC is one of the fastest-growing residential and commercial roofing contractors in the country. Our culture is built on teamwork and respect, and we are deeply committed to our community. We are proud to be the “Official Roofer of UCF Athletics.” We are proud to hold the GAF Presidents Club Master Elite certification, placing us among the top 1% of roofing contractors in the nation.
Key Responsibilities:
- Provide technical support to team members, troubleshoot hardware and software issues and offer guidance as needed
- Ensure network and phone systems are up and running
- Manage Microsoft 365 administration, email Exchange configurations and Defender security policies to ensure efficient communication and collaboration
- Oversee and maintain device management
- Assist in onboarding and offboarding users
- Evaluate and improve IT workflows and processes
- Implement and maintain cybersecurity protocols
Qualifications:
- 3 years of experience in Information Technology
- A self-starter who will capitalize in a growing organization
- Experience with Microsoft 356 administration
- Experience onboarding users, device management, and providing technical support to computers, printers, monitors
- Experience with Excel
Location:
- Onsite in our Winter Park, FL location, 8am-5pm
Compensation: $50k-$55k base, full time
Benefits:
- Ability to own a growing department with a fast-growing company
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Official Roofer at UCF Athletics! Opportunity for free tickets to sporting events
Salary : $50,000 - $55,000