WV Receptionist

About 3MS Services LLC

Founded in 2022, 3M’s Services LLC (Michelle’s Mindful Movements) is a mission-driven agency providing high-quality support to individuals with intellectual and developmental disabilities (IDD) and mental health diagnoses across North Carolina.

Inspired by the founder’s late sister, Tamara Michelle Martin, our company was built on a foundation of compassion, integrity, and purpose. Every service we provide is a reflection of our commitment to “Making the Impossible Possible” empowering individuals to live with dignity, independence, and opportunity.

Our motto, “Making the Impossible Possible,” is more than words — it’s how we approach every individual, every family, and every challenge. Whether it's residential support, respite care, peer support, or employment assistance, our team shows up with compassion, patience, and the drive to make a real difference.

Why Choose Us:

• Modern Office Setting that fosters collaboration and creativity
• Opportunities for Growth: We are committed to helping you grow both professionally and personally
• Field Work that lets you make a direct impact on the lives of individuals in your community
• Competitive Pay & Benefits

Position Overview

3M’s Services LLC is seeking a Full-Time Receptionist / Administrative Assistant for our West Virginia office. This role serves as the first point of contact for the organization and plays a key role in supporting daily office operations. The ideal candidate is professional, organized, detail-oriented, and knowledgeable about company services and operations.

This is an in-office position that requires strong communication skills, discretion, and the ability to manage multiple administrative tasks efficiently.

Key Responsibilities

Front Desk & Communication

• Answer and direct incoming phone calls in a professional and courteous manner.
• Serve as the first point of contact for visitors, staff, families, and external partners.
• Provide accurate information about company services, departments, and general operations.
• Manage voicemail messages and ensure timely follow-up.

Administrative & Office Support

• Schedule meetings, appointments, and conference calls.
• Prepare meeting agendas, take meeting minutes, and distribute follow-up items.
• Assist leadership with daily administrative tasks as assigned.
• Maintain organized electronic and physical filing systems.
• Support office workflows and ensure smooth day-to-day operations.

Document & Presentation Support

• Create and edit PowerPoint presentations, reports, and internal documents.
• Assist with preparing materials for trainings, meetings, and presentations.
• Proofread and format documents for clarity and professionalism.

Professional Standards & Confidentiality

• Maintain confidentiality of sensitive employee and client information.
• Uphold company policies, HIPAA standards, and professional office etiquette.
• Represent the organization in a positive and professional manner at all times.

Required Qualifications

• High school diploma or equivalent (Associate’s degree preferred).
• Prior experience in a receptionist or administrative assistant role preferred.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel).
• Ability to multitask, prioritize tasks, and manage time effectively.
• Professional demeanor and strong customer service skills.
• Driver's License

Preferred Qualifications

• Experience working in a healthcare, behavioral health, or human services environment.
• Familiarity with office systems, scheduling tools, and document management.
• Strong attention to detail and organizational skills.

Work Environment

• In-office, full-time position.
• Standard business hours with occasional flexibility as needed.
• Professional office setting.