What are the responsibilities and job description for the 365 BBQ Restaurant Host - Front Desk position at 365 BBQ?
Job Overview
The 365 BBQ Restaurant in Fort Lee, NJ 07024 is seeking a friendly and professional Front Desk Host to create a welcoming environment for our guests. We are an all-you-can-eat Korean BBQ restaurant that strives to provide a fantastic and memorable guest experience. As the first point of contact, you will be responsible for managing guest arrivals, reservations, and providing exceptional customer service. This role requires excellent communication skills, a positive attitude, and the ability to handle multiple tasks efficiently in a fast-paced restaurant setting.
Responsibilities
- Greet guests warmly upon arrival and manage waitlist or reservations effectively
- Escort guests to their tables and provide menus with enthusiasm
- Manage guest check-in and check-out / payment processes using POS system.
- Handle phone inquiries with professional phone etiquette and assist with reservation bookings or general questions
- Maintain cleanliness and organization of the front desk area
- Coordinate with kitchen and service staff to ensure smooth seating flow and guest satisfaction
- Address guest concerns promptly and courteously, ensuring a positive dining experience
- Assist in managing guest relations by providing information about menu items, specials, and restaurant policies
Experience / Skills
- Prior experience as a host/host in a restaurant or hospitality setting is required.
- Korean language is plus. English is required.
Pay: $16.00 - $20.00 per hour
Expected hours: 10.0 – 20.0 per week
Work Location: In person
Salary : $16 - $20