What are the responsibilities and job description for the Account Manager position at 360Pack?
Job Title: Packaging Distribution Account Manager
Company: 360Pack
Location: Vancouver, Washington
Employment Type: Full-Time
Industry: Packaging Distribution
360Pack, a complete packaging solutions distributor, is looking for an experienced Account Manager (2 years of experience) to build our growing Northwest Region market.
Your role in our Sales team is to help businesses from every industry discover quality products with speed and service you’ll be proud to deliver.
Why Sales at 360Pack?
· Be part of an exciting transformation in a high-growth company
· Competitive salary and performance incentives
· Supportive leadership and opportunities for career growth
· Work in a culture that values teamwork, integrity, and innovation
What You’ll Do
As an Account Manager at 360Pack, you’ll manage a portfolio of existing clients and act as their main point of contact. Your role is to drive the success of our customers, increase retention, and find opportunities for growth by delivering value and strategic packaging solutions.
Key Responsibilities:
- Manage and grow assigned customer accounts
- Build strong relationships and understand customer goals and pain points
- Handle day-to-day business needs and coordinate with internal teams
- Identify upsell and cross-sell opportunities
- Analyze customer trends and proactively provide solutions
- Maintain accurate CRM records and provide reporting on account performance through internal business reviews and company initiatives
- Promote and strengthen the customer relationship through Key Account Planning, regular business reviews with the customer, reviewing forecasts and customer scorecards, and annual strategic business planning.
Minimum Requirements
· 3 years of experience in account management, customer success, or sales
· Excellent communication, organizational, and problem-solving skills
· Experience working with CRMs (Salesforce, HubSpot, NetSuite, etc.)
· A proactive, customer-first mindset
· Ability to manage multiple accounts and prioritize effectively
· Packaging or distribution industry experience
Benefits
- Great pay and bonus program.
- Additionally, there are sales goals, contests and top performer incentives.
- Complete health insurance coverage and 401(k)
- Paid holidays and generous paid time off.
- Auto mileage reimbursement.
About 360Pack
- At 360Pack, we go beyond the box. We’re a fast-growing packaging distribution company focused on delivering sustainable, innovative, and customer-first packaging solutions. Our mission is to transform how businesses approach packaging by being strategic partners, not just suppliers.